Grand Ion Delemen Hotel

Hotels
Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000
See Map

About Accommodation

Read More
Location Just an hour-drive from Kuala Lumpur, Grand Ion Delemen Hotel is one of the best resort destination hotels in Genting Highland offering a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level. By driving, it takes 10 minutes to Sky Avenue Genting and Skytropolis Theme Park, 20 minutes to Genting Premium Outlet and approximately 2 hours to airport (KLIA/KLIA2). About Grand Ion Delemen Hotel Featuring 611 contemporary guest rooms, suites and penthouses, each room is equipped with ensuite bathroom with standard toiletries, minibar, coffee-making facilities, safe deposit box, ironing facilities, 42-inch LCD television with satellite channels, slippers and bathrobes. Other facilities include Hugo's In The Sky (international fusion cuisine), Kembali Kitchen (casual dining) , Warung Park Munir (serving Malaysians' favourite), Indoor Heated Pool, 24 hours Fitness Centre, Kids Entertainment Zone, Flying Fox, Rock Climbing, teambuilding and meeting facilities, perfect for families, couples, friends and colleagues to host private functions or corporate events.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Friendly Staffs (8)
Clean Room (8)
Excellent Service (5)
Tasty Breakfast (2)
9.7
/ 10
Selvan N.
Will recommend to family and friend because the room and facilities all good we really enjoying our stay at there...

Location Info

Discover More Places
Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000
Lobby Grand Ion Delemen Hotel
Lobby 2 Grand Ion Delemen Hotel

Discover More About Grand Ion Delemen Hotel

Location

Just an hour-drive from Kuala Lumpur, Grand Ion Delemen Hotel is one of the best resort destination hotels in Genting Highland offering a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level.

By driving, it takes 10 minutes to Sky Avenue Genting and Skytropolis Theme Park, 20 minutes to Genting Premium Outlet and approximately 2 hours to airport (KLIA/KLIA2).

About Grand Ion Delemen Hotel

Featuring 611 contemporary guest rooms, suites and penthouses, each room is equipped with ensuite bathroom with standard toiletries, minibar, coffee-making facilities, safe deposit box, ironing facilities, 42-inch LCD television with satellite channels, slippers and bathrobes.

Other facilities include Hugo's In The Sky (international fusion cuisine), Kembali Kitchen (casual dining) , Warung Park Munir (serving Malaysians' favourite), Indoor Heated Pool, 24 hours Fitness Centre, Kids Entertainment Zone, Flying Fox, Rock Climbing, teambuilding and meeting facilities, perfect for families, couples, friends and colleagues to host private functions or corporate events.

All Facilities

Bar, Cafe and Lounge Grand Ion Delemen Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Ion Delemen Hotel
Swimming Pool
Entertainment Facility Grand Ion Delemen Hotel
Entertainment Facility
Fitness Center Grand Ion Delemen Hotel
Fitness Center
Functional Hall Grand Ion Delemen Hotel
Functional Hall

Hotel Services

  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Snacks
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Indoor pool
  • Outdoor facilities

Transportation

  • Area shuttle with surcharge
  • Secure parking

Nearby Facilities

  • Grocery
  • Shops

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Connectivity

  • Free WiFi

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Daily Shuttle to/from First World Plaza Entrance/Sky Avenue is chargeable at MYR 5 / per seat / per way
Effective 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) imposed by the State Government. This is not included in the room rate and will be paid directly at the hotel.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Grand Ion Delemen Hotel?
There are top facilites at Grand Ion Delemen Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Ion Delemen Hotel?
The standard check-in time at Grand Ion Delemen Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Ion Delemen Hotel provide breakfast?
Yes, Grand Ion Delemen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,206 verified guests reviews
8.3
Impressive
Fantastic
701
Very Good
1,036
Satisfying
118
Average
351
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
friendly staffs (8)
clean room (8)
excellent service (5)
tasty breakfast (2)
great view (13)
great room (1)
great location (13)
See More 7
Sort by
Most Helpful
Category
See all reviews
Language
English
Show Reviews with Photos
CD
Cindy D.
Holiday
9.1
/ 10
19 Sep 2022
A very big hotel. A lot of rooms and towers. Cleanliness was quite good. Location is not bad, not walking distance from the main attraction, but they have shuttle bus. Breakfast is not bad
Review photo of Grand Ion Delemen Hotel from Cindy D.
Review photo of Grand Ion Delemen Hotel 2 from Cindy D.
Review photo of Grand Ion Delemen Hotel 3 from Cindy D.

7 liked this review

CW
Chen W.
Holiday
9
/ 10
20 Jul 2022
Breakfast can be better other than that, the hotel is separated into many towers not only 1 building so take note main building is tower 7. And the sauna room is very small 2 pax only and very slow to warm up and not hot also. The view is good. Distance to First world hotel is around 4-5km and will take around 15 mins to reach instead of the reported 1-2km.
Read More
Review photo of Grand Ion Delemen Hotel from Chen W.

6 liked this review

NF
Nur F.
Staycation
8.7
/ 10
23 Sep 2022
Nice environment variety brfst but taste OK
Review photo of Grand Ion Delemen Hotel from Nur F. H.
Review photo of Grand Ion Delemen Hotel 2 from Nur F. H.
Review photo of Grand Ion Delemen Hotel 3 from Nur F. H.
Review photo of Grand Ion Delemen Hotel 4 from Nur F. H.

5 liked this review

Nguyen V. H.
Holiday
8.5
/ 10
29 Nov 2023
It was all good except the room assigned and the reception. Anyway, when you did travel to somewhere faraway from city, this is a good choice for short stay and quite comfortable.
Review photo of Grand Ion Delemen Hotel from Viet H. N.

Like this review?

WY
WOO Y. F.
Holiday
8.5
/ 10
24 Feb 2023
Beautiful, huge and clean rooms. Stay in tower 2 opposite of construction site. View was not great! Breakfast buffet spread is good and delicious. Nice indoor heating pool & gym facilities. Overall we had a pleasant stay and would recommend anyone headed to Genting to try this hotel. This is 5th times stay in this hotel, definitely will come again!
Read More
Review photo of Grand Ion Delemen Hotel from Sharon W.
Review photo of Grand Ion Delemen Hotel 2 from Sharon W.

2 liked this review

RM
Roshaidisam M. S.
Staycation
8.5
/ 10
28 Feb 2022
2 bedroom suite, 18th floor of Ion Delemen.- spacious.- dining table, study table, high chair and bar.- mini fridge, kettle & microwave.- towels for 4 pax. The cleanliness can be improved especially hidden places I. E under bed/sofa. We found bottles, food leftover during our stay.
Review photo of Grand Ion Delemen Hotel from Elisya H.
Review photo of Grand Ion Delemen Hotel 2 from Elisya H.
Review photo of Grand Ion Delemen Hotel 3 from Elisya H.
Review photo of Grand Ion Delemen Hotel 4 from Elisya H.
Review photo of Grand Ion Delemen Hotel 5 from Elisya H.
Review photo of Grand Ion Delemen Hotel 6 from Elisya H.
Review photo of Grand Ion Delemen Hotel 7 from Elisya H.

4 liked this review

PT
Priscilla T.
Holiday
8.2
/ 10
26 Jul 2022
This is not a 5-star hotel although it claimed to be so. Overall experience was hit and miss. We booked studio room which was spacious (think 40sqm+). It has kitchen cabinet but not the utensils (except for cups and glasses, there was no plates and other utensils and not allowed to borrow). The cleanliness of corridor and common area were not well maintained. I saw a dead butterfly near the lift and it stayed there for 2 days. Towels were not very clean, one has hole in it. We arrived on the weekend, the make up room service was only done at around 4pm. On weekdays were much earlier (around 11am). Breakfast food was okay, but no variation, everyday the same menu. The breakfast hall was large and still it was packed on weekends, less so on Monday and Tuesday. Lift to the lobby (tower 7) was packed on weekends, although there is a side lobby which was very quiet (tower 2) and from there to main lobby is just 2 mins walk. Ringing the hotel staff / housekeeping was rarely successful. I rang several times, successful attempt was only on in the morning around 9am. No one picked up at night. Shuttle to First World resort need to be booked in advance (MYR5/pax) which was okay. At first we didn't know the bus pick up point and waited half an hour in First World's lobby to no avail. Turns out need to go to Bus Terminal. This was my bad as I didn't ask and booked with the hotel staff before. The only good thing was that we got this studio room at SGD85/night only. Given the price, we should not expect 5-star quality. But overall wasn't too value for money. Which was okay. At first we didn't know the bus pick up point and waited half an hour in First World's lobby to no avail. Turns out need to go to Bus Terminal. This was my bad as I didn't ask and booked with the hotel staff before. The only good thing was that we got this studio room at SGD85/night only. Given the price, we should not expect 5-star quality. But overall wasn't too value for money.
Read More
Review photo of Grand Ion Delemen Hotel from Priscilla T.
Review photo of Grand Ion Delemen Hotel 2 from Priscilla T.
Review photo of Grand Ion Delemen Hotel 3 from Priscilla T.
Review photo of Grand Ion Delemen Hotel 4 from Priscilla T.
Review photo of Grand Ion Delemen Hotel 5 from Priscilla T.

6 liked this review

HH
Harrish H.
Staycation
7
/ 10
24 Sep 2022
It was an okay stay good rainfall hot shower & very comfortable beds, they could work on the smell and some stench smell along the corridor, the room aesthetics especially curtains properly hooked, breakfast could be better with slightly more variety otherwise Staff ethics were there, most importantly front desk were warm and helpful.
Read More
Review photo of Grand Ion Delemen Hotel from Haresh J.
Review photo of Grand Ion Delemen Hotel 2 from Haresh J.
Review photo of Grand Ion Delemen Hotel 3 from Haresh J.
Review photo of Grand Ion Delemen Hotel 4 from Haresh J.
Review photo of Grand Ion Delemen Hotel 5 from Haresh J.
Review photo of Grand Ion Delemen Hotel 6 from Haresh J.
Review photo of Grand Ion Delemen Hotel 7 from Haresh J.

3 liked this review

Eka F.
Holiday
6.1
/ 10
22 Dec 2023
Very dissapointed for the services. No smile, and bad attitude for the receptionist specially men reception. No more!
Review photo of Grand Ion Delemen Hotel from Eka F. M.

3 liked this review

LW
Luo W.
Holiday
5.5
/ 10
04 Jul 2022
Service. - fast check-in. The staff explained breakfast, and amenities well. Room. - poor soundproofing. We could hear laughter from the next-door unit at 2 am. -poor window seal. Air was entering through the window gaps and we could hear the wind howling the entire night. It was impossible to sleep. We used tissue paper to seal the gaps in the window as a temporary measure.- dirty toilets, strong sewage smell, dirty sheets with hair on sheets, dirty floors. I will never stay again
Read More
Review photo of Grand Ion Delemen Hotel from Luo W.

1 liked this review

An icon button
1
2
3
...
12
An icon button

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Ion Delemen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.