The Alts Hotel

Hotels
JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
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About Accommodation

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Location Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II. The hotel is located only 6.05 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About The Alts Hotel When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay. From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The hotel’s fitness center is a must-try during your stay here. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at The Alts Hotel.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (104)
Friendly Staffs (53)
Clean Room (84)
Excellent Service (6)
10.0
/ 10
Melsa E. L. S.
A very pleasant stay, staffs were very nice and handy.. room were exceptionally clean, with extra details like additional masks for guest. Definitely worth the price

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

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JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113
Lobby The Alts Hotel
Lobby 2 The Alts Hotel

Discover More About The Alts Hotel

Location


Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II.

The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 10.82 km away.

The hotel is located only 6.05 km away from Kertapati Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About The Alts Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Alts Hotel.

All Facilities

Bar, Cafe and Lounge The Alts Hotel
Bar, Cafe and Lounge
Swimming Pool The Alts Hotel
Swimming Pool
Entertainment Facility The Alts Hotel
Entertainment Facility
Fitness Center The Alts Hotel
Fitness Center
Functional Hall The Alts Hotel
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Poolside bar
  • Bar
  • Show cooking restaurant
  • Snacks
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Things to Do

  • Entertainment for children
  • Fitness center
  • Health club
  • Massage
  • Sauna
  • Spa
  • Steam room

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Car rental
  • Valet parking

Sports and Recreations

  • Aerobics
  • Aquafit
  • Fitness center

Kids and Pets

  • Babysitting
  • Highchairs

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at The Alts Hotel?
There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Alts Hotel?
The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Alts Hotel provide breakfast?
Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 6,045 verified guests reviews
8.6
Impressive
Fantastic
2,178
Very Good
2,917
Satisfying
220
Average
730
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (104)
friendly staffs (53)
clean room (84)
excellent service (6)
tasty breakfast (42)
great facilities (4)
complete facilities (14)
tasty food (73)
great location (2)
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Language
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Show Reviews with Photos
MU
Maria U. K.
Holiday
8.5
/ 10
18 Feb 2024
Review photo of The Alts Hotel from Atri D. S.

1 liked this review

Accommodation's Reply
24 Feb 2024
Hi Maria Umi Kalsum, Thank you for the star score and comments given, we are glad you are satisfied with our products and services. We are waiting for your next arrival. Cheers! General Manager.
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BK
Benny K.
Holiday
6.4
/ 10
14 Feb 2024
My id card was left on the receptionist during check in time and the hotel staffs did not make any effort to return it to me during my 3 nights stay. Only when I returned to my hometown and make several calls to them, then they told me that my IC was there. They have my email and mobile phone number all the time and every day I went to the receptionist desk to help me get to my floor since they did not have enough room key cards for all the guests.
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Accommodation's Reply
20 Feb 2024
Hi, Benny Kusuma, Warm greeting from The Alts Hotel Palembang. We apologize sincerely for the actions of our staff, who did not immediately inform and contact you for your ID card left at the reception, and we will further maximize access to every room key for each guest. Your review will be an improvement for us in the future. We hope we have the opportunity to welcome you back, hopefully soon. Cheers! General Manager.
FAKTA R.
8.5
/ 10
01 Feb 2024
Review photo of The Alts Hotel from Fakta R.

1 liked this review

Accommodation's Reply
05 Feb 2024
Hi rullah facts, Thank you for the score given, we are glad you are satisfied with our products and services. We are waiting for your next arrival. Cheers! General Manager.
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JV
Jeanne V. U.
Business
9.7
/ 10
01 Feb 2024
I had a pleasant stay at The ALTS; The staffs are super helpful and friendly, there ' s a convenient store next door, a Starsbuck across the street, the location is central and commuting around is super simple and easy. Once I had problem booking a car and the front door greeter named Bella even helped me book a car. I'm so grateful. Overall I had a good memories of my stay at The ALTS and would definitely stay again.
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Accommodation's Reply
05 Feb 2024
Hi Ms. Jeanne Verania Umbara. Warm Greeting from The Alts Hotel Palembang. Thank you for giving a good review for our hotel. We are pleased to know that you enjoyed your visit and we look forward to welcoming you back to The Alts Hotel Palembang. Cheers! General Manager.
HR
Helri R. F.
Business
8.5
/ 10
19 Jan 2024
Review photo of The Alts Hotel from Helri R. F.

1 liked this review

Accommodation's Reply
23 Jan 2024
Hi Helri Raiymond Faryo, Thank you for the score given, we are happy that you are satisfied with our products and services. We are waiting for your next arrival. Cheers! General Manager.
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M
Marlina
Staycation
10
/ 10
15 Jan 2024
Review photo of The Alts Hotel from Arlin A.

Like this review?

Accommodation's Reply
22 Jan 2024
Hi Arlin Arlin, Thank you for the score given, we are glad you are satisfied with our products and services. We are waiting for your next arrival. Cheers! General Manager.
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KB
KHAIZARUDIN B. A.
Holiday
8.4
/ 10
08 Jan 2024
Always have issues actually at The Alts related to the air conditioner panel. This panel is considered an old type. When we adjust or tune the AC, we can't get what we want. Even though we already set it to 27°C, the AC is still cold. Also cannot tune the fan speed. If we put it low, the fan still blows at high speed.

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Accommodation's Reply
01 Feb 2024
Hi Khaizarudin Awaludin, Thank you for choosing The Alts Hotel Palembang to stay while in Palembang. Your review motivates us to continue to provide better products and services for our guests, both in terms of comfort and service. Thank you for your understanding, and we hope to see you next time. Cheers! General Manager.
Soraya B.
Staycation
8.5
/ 10
31 Dec 2023
Review photo of The Alts Hotel from Soraya B.

1 liked this review

Accommodation's Reply
06 Jan 2024
Hi Soraya Badriah, Thank you for the score given, we are happy that you are satisfied with our products and services. We are waiting for your next arrival. Cheers! General Manager.
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NE
Nova E.
Staycation
10
/ 10
27 Dec 2023
The Alts its Good Hotel, with Good Facility and breakfast. Room is clear and clean, the staff is friendly and smile appriciate for all.
Review photo of The Alts Hotel from Nova E.
Review photo of The Alts Hotel 2 from Nova E.
Review photo of The Alts Hotel 3 from Nova E.

1 liked this review

Accommodation's Reply
02 Jan 2024
Hi Mr. Nova Edward. Warm Greeting from The Alts Hotel Palembang. Thank you for giving a good review for our hotel. We are pleased to know that you enjoyed your visit and we look forward to welcoming you back to The Alts Hotel Palembang. Cheers! General Manager.
CT
Cicillya T. Y.
Staycation
9.4
/ 10
25 Dec 2023
Review photo of The Alts Hotel from Cicillya T. Y.
Review photo of The Alts Hotel 2 from Cicillya T. Y.
Review photo of The Alts Hotel 3 from Cicillya T. Y.

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Accommodation's Reply
02 Jan 2024
Hi Cicillya Thasya Yolanda, Thank you for the score given, we are happy that you are satisfied with our products and services. We are waiting for your next arrival. Cheers! General Manager.
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Exterior 4 The Alts Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.