Sheraton Surabaya Hotel and Towers

Hotels
Jalan Embong Malang 25-31, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
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About Accommodation

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Sheraton Surabaya Hotel and Towers is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator

What Guests Say About Their Stay

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Strategic Location (40)
Friendly Staffs (32)
Easy Access (5)
Spacious Room (9)
10.0
/ 10
Dedy H. Y.
Good service, fast and friendly check in, good food and friendly restaurant staffs, the room is clean and spacious. Bed is comfortable.

Location Info

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Jalan Embong Malang 25-31, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

9.2

Strategic Location
Exterior Sheraton Surabaya Hotel and Towers
Bedroom 2 Sheraton Surabaya Hotel and Towers

Discover More About Sheraton Surabaya Hotel and Towers

Location


Sheraton Surabaya Hotel and Towers is a hotel in a good neighborhood, which is located at Tegalsari.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 14.09 km away.

The hotel is located only 7.37 km away from Pelabuhan Tanjung Perak.

Not only well positioned, but Sheraton Surabaya Hotel and Towers is also one of hotels near the following Jamur Hill within 30.93 km and SD Negeri Banjarsari 1 within 19.79 km.

About Sheraton Surabaya Hotel and Towers

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Surabaya Hotel and Towers exclusively for you.

Sheraton Surabaya Hotel and Towers is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Surabaya Hotel and Towers.

All Facilities

Swimming Pool Sheraton Surabaya Hotel and Towers
Swimming Pool
Entertainment Facility Sheraton Surabaya Hotel and Towers
Entertainment Facility
Fitness Center Sheraton Surabaya Hotel and Towers
Fitness Center
Functional Hall Sheraton Surabaya Hotel and Towers
Functional Hall
Common Space Sheraton Surabaya Hotel and Towers
Common Space

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Swimming pool
  • Parking
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • OTHER
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Family-friendly Facilities

  • Toys
  • Children games
  • Children pool

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Accessibilty

  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Important Note
  • Fee for buffet breakfast: approximately IDR 312180 per person
  • Airport shuttle fee: IDR 460000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 0 (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 19 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Sheraton Surabaya Hotel and Towers?
There are top facilites at Sheraton Surabaya Hotel and Towers such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Surabaya Hotel and Towers?
The standard check-in time at Sheraton Surabaya Hotel and Towers is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Surabaya Hotel and Towers provide breakfast?
Yes, Sheraton Surabaya Hotel and Towers provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,271 verified guests reviews
8.8
Impressive
Fantastic
1,496
Very Good
1,441
Satisfying
80
Average
254
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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strategic location (40)
friendly staffs (32)
easy access (5)
spacious room (9)
great room (1)
tasty food (24)
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Language
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Show Reviews with Photos
FN
Fachrurrozi N.
Staycation
10
/ 10
02 Jan 2023
Great hotel, located in Center of the City, rooms feels homey. Delicious break fast, friendly staff, the only killing point of this hotel is car park area. Combined with mall parking area, if you are not lucky come in mall busy day you'll get park your car in level 8. If you want to go early before the mall open you have to walk 8 story building! Just to collect the car. Hopefully they have dedicated car Park for their hotel guest.
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Review photo of Sheraton Surabaya Hotel and Towers from Fachrurrozi N.

2 liked this review

Adrianto P.
Staycation
10
/ 10
24 Apr 2022
Always happy stay here, very warm welcome and friendly from all staff, helpful.
Review photo of Sheraton Surabaya Hotel and Towers from Adrianto P.

1 liked this review

AK
Andreas K.
Staycation
9.7
/ 10
02 Dec 2023
Great location, hospitality and comfy.
Review photo of Sheraton Surabaya Hotel and Towers from Andreas K.

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IZ
Iskandar Z.
Business
9.7
/ 10
12 Sep 2022
Conventional deluxe room yet feel like super deluxe room, clean, comfy and easy access to the biggest mall in the town, gonna come back to this hotel anytime soon
Review photo of Sheraton Surabaya Hotel and Towers from Iskandar Z.
Review photo of Sheraton Surabaya Hotel and Towers 2 from Iskandar Z.
Review photo of Sheraton Surabaya Hotel and Towers 3 from Iskandar Z.

2 liked this review

Maya A.
Staycation
10
/ 10
16 Sep 2023
Last night at the Sheraton Surabaya Hotel and Towers, uh, basically it's really really comfortable here, the staff are friendly, the rooms are comfortable, the breakfast menu is large and delicious, the dinner is also delicious, basically for those of you who haven't stayed at the Sheraton, go straight to it ;).
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Review photo of Sheraton Surabaya Hotel and Towers from Maya A.
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Syaiful A.
Holiday
10
/ 10
02 Jul 2023
A pleasant hotel, friendly kids, all facilities are free, no need to rent anymore. Food is also a lot of choice and delicious
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Review photo of Sheraton Surabaya Hotel and Towers from Moh S. A.

3 liked this review

Hs
Heldika s. N.
Staycation
10
/ 10
07 Jan 2024
Hotel terbaik sejauh ini. Semua pelayanannya ramah, breakfastnya juaraa. Harga sesuai dengan fasilitas⭐️⭐️⭐️⭐️⭐️
Review photo of Sheraton Surabaya Hotel and Towers from Heldika S. N.

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AM
Arieyati M.
Holiday
10
/ 10
05 Jan 2024
Staycation keluarga yang sempurna dan menyenangkan. Pelayanan yang sangat ramah.
Review photo of Sheraton Surabaya Hotel and Towers from Arieyati M.
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+2
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Fk
Fenny k.
10
/ 10
01 Jul 2023
Kamar nyaman, staff ramah dan helpful. Hotel favorite keluarga deh pokok nya. 😍
Review photo of Sheraton Surabaya Hotel and Towers from Fenny K.
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VR
Vivin R.
9.7
/ 10
10 Jan 2024
Pelayanan yang ramah dan sangat suka senyum, kamarnya oke banget pokoknya puas banget
Review photo of Sheraton Surabaya Hotel and Towers from Vivin R.

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Bedroom 4 Sheraton Surabaya Hotel and Towers

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.