Serela Cihampelas by KAGUM Hotels

Hotels
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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
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About Accommodation

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Serela Cihampelas by KAGUM Hotels is located in area / city Cihampelas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (266)
Nice Interior (2)
Friendly Staffs (56)
Clean Room (55)
10.0
/ 10
Septriana S.
A really perfect place to stay.. and the Cihampelas Walk is right in the corner... really love it..!!

Location Info

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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
Lobby Serela Cihampelas by KAGUM Hotels
Lobby 2 Serela Cihampelas by KAGUM Hotels

Discover More About Serela Cihampelas by KAGUM Hotels

Location


Serela Cihampelas by KAGUM Hotels is located in area / city Cihampelas.

The hotel has a very good location, also near the Husein Sastranegara International Airport (BDO), which is only 3.12 km away.

The hotel is located only 4.73 km away from Cimindi Station.

There are plenty of tourist attractions nearby, such as Pawon Cave within 20.1 km, and Mount Batu within 7.96 km.

About Serela Cihampelas by KAGUM Hotels

Are you a shopaholic? Staying at Serela Cihampelas by KAGUM Hotels will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Cihampelas by KAGUM Hotels.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Cihampelas by KAGUM Hotels exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Cihampelas by KAGUM Hotels is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Cihampelas by KAGUM Hotels is the right place to stay.

All Facilities

Functional Hall Serela Cihampelas by KAGUM Hotels
Functional Hall
Common Space Serela Cihampelas by KAGUM Hotels
Common Space
Lobby Serela Cihampelas by KAGUM Hotels
Lobby
CleanAccommodation Serela Cihampelas by KAGUM Hotels
CleanAccommodation
Exterior Serela Cihampelas by KAGUM Hotels
Exterior

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast

General

  • AC
  • Non-smoking room

Things to Do

  • Massage

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Serela Cihampelas by KAGUM Hotels?
There are top facilites at Serela Cihampelas by KAGUM Hotels such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Cihampelas by KAGUM Hotels?
The standard check-in time at Serela Cihampelas by KAGUM Hotels is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Cihampelas by KAGUM Hotels provide breakfast?
Yes, Serela Cihampelas by KAGUM Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 4,994 verified guests reviews
8.3
Impressive
Fantastic
1,387
Very Good
2,508
Satisfying
356
Average
743
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (266)
nice interior (2)
friendly staffs (56)
clean room (55)
great cleanliness (4)
excellent service (3)
tasty breakfast (26)
complete facilities (2)
tasty food (35)
See More 9
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Language
English
Show Reviews with Photos
RA
Rido A.
Staycation
5.5
/ 10
28 Jun 2022
Room smell unpleasant, carpet dusty, bedsheet smell bad and so many stains on it, and the most disgusting, the room full of cockroaches. Thank you for this experience!
Review photo of Serela Cihampelas by KAGUM Hotels from Rido A.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Rido A.
Review photo of Serela Cihampelas by KAGUM Hotels 3 from Rido A.
Review photo of Serela Cihampelas by KAGUM Hotels 4 from Rido A.
Review photo of Serela Cihampelas by KAGUM Hotels 5 from Rido A.

7 liked this review

AS
Adinda S.
Holiday
5.5
/ 10
03 May 2022
First of all the staff are friendly, kind, and helpful. The services were great, But the room was a bit smelly, dirty and there was tissue and cigarette's ash in the trash bin by the time we're checking in. The sheets quite dirty and smells bad. The water heater doesn't work in the morning. The breakfast also not recommended, everything was cold even the porridge. Do not book the hotel on peak or high seasons. Totally not worth the price. Sorry about the bad review but that was the truth. Please more concern about the cleanliness.
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Review photo of Serela Cihampelas by KAGUM Hotels from Adinda S.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Adinda S.

4 liked this review

nm
nina m.
Holiday
5.4
/ 10
21 Jun 2023
Don't ever stay in this hotel! This is the worst hotel I ever check in 🤮 The carpet was so dirty, the glass door full of watermark, so many brown stain on the carpet, the room smelled so bad. Ada cicak dalam kamar, handuk tidak menyerap air. Tissue tidak disediakan.
Review photo of Serela Cihampelas by KAGUM Hotels from Nina N.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Nina N.
Review photo of Serela Cihampelas by KAGUM Hotels 3 from Nina N.

4 liked this review

AR
Akhmad R.
Business
9.7
/ 10
29 Oct 2023
The hotel location near Ciwalk is quite busy and delicious, rooms on the 1st floor have balconies, the food is quite varied and delicious.
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Review photo of Serela Cihampelas by KAGUM Hotels from Akhmad R.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Akhmad R.
Review photo of Serela Cihampelas by KAGUM Hotels 3 from Akhmad R.

2 liked this review

HH
Handaru H. M.
Holiday
9
/ 10
28 Jun 2022
Before the pandemic, I stayed in Serela, that's why now I'm going to Bandung again, still choosing to stay here. But it's a bit disappointing because the hotel rooms are so poorly maintained. The sheets and pillowcases were really wrinkled in the bathroom as well as many small animals that looked like cockroaches. The shower was also broken but not replaced. It's sad what the current situation is. Hopefully there is an improvement to fix everything. Continued success for Serela.
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Review photo of Serela Cihampelas by KAGUM Hotels from Handaru H. M.

2 liked this review

d
deniko
Staycation
8.8
/ 10
03 Sep 2023
The food is delicious especially the fried rice.
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Review photo of Serela Cihampelas by KAGUM Hotels from Korne D.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Korne D.
Review photo of Serela Cihampelas by KAGUM Hotels 3 from Korne D.
Review photo of Serela Cihampelas by KAGUM Hotels 4 from Korne D.

1 liked this review

S
Sundari
Holiday
8.8
/ 10
03 May 2023
The cleanliness is good, the rooms are not spacious but comfortable, the security is very helpful, the breakfast has quite a variety of menus, the check-in/check-out staff are friendly, the parking lot is limited but the officers can help so we don't have to find our own parking.
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Review photo of Serela Cihampelas by KAGUM Hotels from Sundari S.

4 liked this review

RS
Rudi S.
Holiday
8.5
/ 10
31 May 2022
The room is quite spacious and has a good view on the 5th floor, the door is often jammed and difficult to open. Good food and lots of variety.
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Review photo of Serela Cihampelas by KAGUM Hotels from Rudi S.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Rudi S.

2 liked this review

PF
Puji F. U.
Staycation
6.4
/ 10
25 Aug 2023
This room is below my expectations, IDR 645,000 is too expensive for a superior king room which is only 18 m2 with many flaws as I attached in the photo. My suggestion is that the hotel management pays more attention to the maintenance of this room so that cleanliness and comfort increase.
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Review photo of Serela Cihampelas by KAGUM Hotels from Puji P.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Puji P.
Review photo of Serela Cihampelas by KAGUM Hotels 3 from Puji P.
Review photo of Serela Cihampelas by KAGUM Hotels 4 from Puji P.
Review photo of Serela Cihampelas by KAGUM Hotels 5 from Puji P.
Review photo of Serela Cihampelas by KAGUM Hotels 6 from Puji P.
Review photo of Serela Cihampelas by KAGUM Hotels 7 from Puji P.
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Photos

6 liked this review

Zia
Staycation
6.1
/ 10
09 Jul 2022
So bad experience! Wifi that is not connected, the condition of the room has lots of insects, a little smell, the water heater in the morning doesn't work. Far from expectations. But yes, if it's only for a stay, not for a 'staycation or work from hotel', it's still okay with a varied breakfast menu.
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Review photo of Serela Cihampelas by KAGUM Hotels from Zia Z.
Review photo of Serela Cihampelas by KAGUM Hotels 2 from Zia Z.

1 liked this review

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Lobby 4 Serela Cihampelas by KAGUM Hotels

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