Quest Hotel Darmo - Surabaya by ASTON

Hotels
Jalan Ronggolawe 27 - 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
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About Accommodation

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Staying at Quest Hotel Darmo - Surabaya by ASTON is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staffs have been vaccinated for COVID-19.

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (62)
Friendly Staffs (32)
Clean Room (48)
Excellent Service (4)
9.7
/ 10
Aldo P.
Their staff is very nice and helpful. My son got sick in midnight and the staff offered me to take my son to the hospital. Facility, the bed is really comfortable. Breakfast is okay.

Location Info

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Jalan Ronggolawe 27 - 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
Lobby Quest Hotel Darmo - Surabaya by ASTON
Exterior 2 Quest Hotel Darmo - Surabaya by ASTON

Discover More About Quest Hotel Darmo - Surabaya by ASTON

Location


Staying at Quest Hotel Darmo - Surabaya by ASTON is a good choice when you are visiting Tegalsari.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.75 km away.

The hotel is located only 9.67 km away from Kandangan Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Quest Hotel Darmo - Surabaya by ASTON

For you, travelers who wish to travel comfortably on a budget, Quest Hotel Darmo - Surabaya by ASTON is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Quest Hotel Darmo - Surabaya by ASTON provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Quest Hotel Darmo - Surabaya by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quest Hotel Darmo - Surabaya by ASTON.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Quest Hotel Darmo - Surabaya by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Quest Hotel Darmo - Surabaya by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Quest Hotel Darmo - Surabaya by ASTON is the right place to stay.

All Facilities

Bar, Cafe and Lounge Quest Hotel Darmo - Surabaya by ASTON
Bar, Cafe and Lounge
Swimming Pool Quest Hotel Darmo - Surabaya by ASTON
Swimming Pool
Entertainment Facility Quest Hotel Darmo - Surabaya by ASTON
Entertainment Facility
Fitness Center Quest Hotel Darmo - Surabaya by ASTON
Fitness Center
Functional Hall Quest Hotel Darmo - Surabaya by ASTON
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Transportation

  • Car rental
  • Valet parking

General

  • AC
  • Smoking area

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Nearby Facilities

  • Shops

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

The pool will be closed for guests until the coronavirus pandemic ends You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. ======================================================= The pool will be closed for guests until the coronavirus pandemic ends.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Quest Hotel Darmo - Surabaya by ASTON?
There are top facilites at Quest Hotel Darmo - Surabaya by ASTON such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quest Hotel Darmo - Surabaya by ASTON?
The standard check-in time at Quest Hotel Darmo - Surabaya by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 6,666 verified guests reviews
8.5
Impressive
Fantastic
2,101
Very Good
3,401
Satisfying
286
Average
878
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (62)
friendly staffs (32)
clean room (48)
excellent service (4)
tasty breakfast (23)
complete facilities (16)
varied breakfast (2)
tasty food (40)
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Language
English
Show Reviews with Photos
JF
Jofanda F.
Business
9.1
/ 10
28 Jan 2024
Good place and beautiful view, happy trip πŸ™†
Review photo of Quest Hotel Darmo - Surabaya by ASTON from Fadhila C. J.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Fadhila C. J.

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FA
Fadhilah A. F.
Staycation
6.4
/ 10
25 Jul 2022
Water leaking right after open the door seems it's coming from the central AC and the replacement room also troublesome whereby the AC is not working although we set it low. The replacement room also got some small cockroaches inside the room and toilet.
Review photo of Quest Hotel Darmo - Surabaya by ASTON from Rohadatul A. N.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Rohadatul A. N.

1 liked this review

Accommodation's Reply
04 Aug 2022
Dear Rohadatul, Thank you for choosing Quest Hotel Darmo Surabaya as your accomodation during your time in Surabaya and also thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. We will retrain and remind our managers, supervisors and all staff to be more excellent in dealing with the complaints. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Once again, we do apologize for this issue and we look forward to welcoming you again to Quest Hotel Darmo Surabaya. Best Regards, Management Quest Hotel Darmo Surabaya
CW
CSP W.
Transit
6.2
/ 10
20 Jul 2023
I entered my room, #828 almost midnight. I was so impressed with the view from the room. There was no massive wall only clear glass. So I could see a great view. Unfortunately, The AC was not work properly but due to I was so tired I decided didn't call the receptionist and asleep soon. In the morning, I told receptionist about the AC condition and she said will contact the AC workers. But, until I write this review they don't come up. I have couple times (more than 3 times) called the receptionist she responded same answered. Really disappointed. However, the room is clean and completed with amenities, fridge and hair dryer.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Dr C. W.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Dr C. W.

1 liked this review

Karmila O. M.
10
/ 10
12 Nov 2023
We are very happy to find an addition to the list of hotels that are 'must to stay again', the facilities are complete and satisfying, for 600 thousand you can get a room including a bathtub, a spacious mattress, oh yes, the TV also has a big screen and almost all broadcast images are clear. Like! The kids had a lot to watch, then the breakfast was all you can eat [which was delicious], swimming pool, gym, and something different from the hotels we had stayed at before. Quest Hotel provides dispensers in front of the rooms. Sorry, I like plain water, so I refilled several times. All staff are very friendly. Hopefully there will be a chance for a holiday so I can stay again at Quest Hotel Surabaya. Thank you! Hopefully more success.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Yusuf B.

2 liked this review

Accommodation's Reply
30 Nov 2023
Dear. Mr. Yusuf Budi, Thank you very much for choosing Quest Hotel Darmo Surabaya as your accommodation and taking your time to write a review about our hotel services. We are very happy to hear that you are satisfied with our service/product quality. We strive to continue to provide the best to customers. Thank you for giving us your support. We are happy to await your return at Quest Hotel Darmo Surabaya. Warm greetings, Management of Quest Hotel Darmo Surabaya.
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DY
Divana Y. Y. H.
Staycation
10
/ 10
01 May 2023
The facilities and services are ok 😊 Thank you Quest Hotel.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Divana Y. Y. H.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Divana Y. Y. H.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 3 from Divana Y. Y. H.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 4 from Divana Y. Y. H.

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Accommodation's Reply
27 May 2023
Dear Mrs. Diyana Thank you very much for choosing Quest Hotel Darmo Surabaya as your accommodation and for taking your time to write a review about our hotel services. We are very happy that you had a pleasant experience. We hope that your experience with us will make us a place that will always be your choice in the future. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards, Management Quest Hotel Darmo Surabaya.
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Fahri E.
Staycation
9.7
/ 10
06 Dec 2023
Good clean, friendly service, spacious rooms.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Fahri F.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Fahri F.

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Accommodation's Reply
09 Dec 2023
Dear. Fahri, Thank you for your positive review about Quest Hotel Darmo Surabaya! We are happy to hear that you think our hotel is nice, clean and the service is friendly. We strive to provide the best experience to every guest, and it is very motivating to know that our efforts have satisfied you. We are also happy that you enjoyed the spaciousness of our rooms. We always strive to provide comfort and high quality service to ensure every guest has a pleasant stay. Thank you again for choosing our hotel, and we hope to welcome you back in the future. If you have any further suggestions or feedback, we would greatly appreciate it. Hope you have a great time during your visit! Warm Greetings, Management of Quest Hotel Darmo Surabaya.
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NOVILIA A.
Staycation
9.7
/ 10
20 Nov 2023
I really enjoyed my staycation here, lots of delicious food, friendly service. Highly recommended.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Novilia A.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Novilia A.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 3 from Novilia A.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 4 from Novilia A.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 5 from Novilia A.

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Accommodation's Reply
30 Nov 2023
Dear. Ms. Novilia, Thank you very much for choosing Quest Hotel Darmo Surabaya as your accommodation and taking your time to write a review about our hotel services. We are very happy to hear that you are satisfied with our service/product quality. We strive to continue to provide the best to customers. Thank you for giving us your support. We are happy to await your return at Quest Hotel Darmo Surabaya. Warm greetings, Management of Quest Hotel Darmo Surabaya.
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PT
Primawan T. H.
Business
9.7
/ 10
24 Mar 2023
Everything turned pleasant when given a room upgrade service from Mrs. Yunita director of sales for Quest Hotel Surabaya. Thanks a lot.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Mr P. T. H. S. I. K. M. I. K.

3 liked this review

Accommodation's Reply
29 Mar 2023
Dear Mr. Primawan Tanuito, First of all, we thank you very much for choosing Quest Hotel Darmo Surabaya as your lodging and taking your time to write a review. We are very happy that you had a pleasant experience. We place the experience and comfort of our guests as our priority. and we will continue to maintain all positive things and improve the quality of our services. We hope that your experience with us will make us a place that will always be your choice in the future. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards. Management Quest Hotel Darmo Surabaya.
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vuri s.
9.7
/ 10
22 Jan 2023
Good service. All the services are good, it's just that checking and checking out is quite time-consuming because I'm a sat set sat set person.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Vuri S.

2 liked this review

RJ
Ririn J. A.
Staycation
9.7
/ 10
22 Jan 2023
Exciting the Chinese New Year Dinner event. The food is delicious and varied. Cool. Because our full room was upgraded from a superior to a deluxe room at no additional cost. Thanks Quest Hotel Darmo. The breakfast menu is very varied and delicious. Pool is also clean. Thanks Quest Hotel Darmo and online agents.
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Review photo of Quest Hotel Darmo - Surabaya by ASTON from Ririn J. A.
Review photo of Quest Hotel Darmo - Surabaya by ASTON 2 from Ririn J. A.

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Bedroom 4 Quest Hotel Darmo - Surabaya by ASTON

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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