Platinum Hotel Tunjungan Surabaya

Hotels
Traveloka Preferred Partner
Jl. Tunjungan 11 - 21 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60275
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About Accommodation

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Platinum Hotel Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

Location Info

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Jl. Tunjungan 11 - 21 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60275

9.2

Strategic Location
Lobby Platinum Hotel Tunjungan Surabaya
Lobby 2 Platinum Hotel Tunjungan Surabaya

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Location


Platinum Hotel Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 14.63 km away.

Not only well positioned, but Platinum Hotel Tunjungan Surabaya is also one of hotels near the following Kantor Kecamatan Blega within 38.45 km and RM. Sedap Agni within 22.66 km.

About Platinum Hotel Tunjungan Surabaya

Whether you are planning an event or other special occasions, Platinum Hotel Tunjungan Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Platinum Hotel Tunjungan Surabaya.

Platinum Hotel Tunjungan Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Platinum Hotel Tunjungan Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Platinum Hotel Tunjungan Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Platinum Hotel Tunjungan Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Platinum Hotel Tunjungan Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Platinum Hotel Tunjungan Surabaya is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Platinum Hotel Tunjungan Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Platinum Hotel Tunjungan Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Platinum Hotel Tunjungan Surabaya.

All Facilities

Bar, Cafe and Lounge Platinum Hotel Tunjungan Surabaya
Bar, Cafe and Lounge
Swimming Pool Platinum Hotel Tunjungan Surabaya
Swimming Pool
Fitness Center Platinum Hotel Tunjungan Surabaya
Fitness Center
Functional Hall Platinum Hotel Tunjungan Surabaya
Functional Hall
Lobby Platinum Hotel Tunjungan Surabaya
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with drinks
  • Set menu dinner
  • Snacks
  • Snack bar
  • Winery

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

Transportation

  • Airport transfer
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Please contact phone number 031-99255028, before checking in, please bring an ID card such as an ID card / passport, and show the voucher to check in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Platinum Hotel Tunjungan Surabaya?
There are top facilites at Platinum Hotel Tunjungan Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Platinum Hotel Tunjungan Surabaya?
The standard check-in time at Platinum Hotel Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Platinum Hotel Tunjungan Surabaya provide breakfast?
Yes, Platinum Hotel Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 708 verified guests reviews
9.0
Impressive
Fantastic
404
Very Good
227
Satisfying
15
Average
62
Poor
0
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Show Reviews with Photos
RA
Rizal A.
Holiday
10
/ 10
03 Jan 2024
The best hotel I've ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. Excellent location just few minutes walk to Tunjungan Plaza and another surroundings. The room was spacious and clean, also the bed was so large and extremely comfortable. Front desk staff was super efficient, pleasant and helpful. Will definitely stay again!
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Review photo of Platinum Hotel Tunjungan Surabaya from Amalia A.
Review photo of Platinum Hotel Tunjungan Surabaya 2 from Amalia A.
Review photo of Platinum Hotel Tunjungan Surabaya 3 from Amalia A.
Review photo of Platinum Hotel Tunjungan Surabaya 4 from Amalia A.
Review photo of Platinum Hotel Tunjungan Surabaya 5 from Amalia A.
Review photo of Platinum Hotel Tunjungan Surabaya 6 from Amalia A.
Review photo of Platinum Hotel Tunjungan Surabaya 7 from Amalia A.
+3
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3 liked this review

Accommodation's Reply
26 Jan 2024
Dear Mr. Rizal, Warm greetings from Platinum Hotel Tunjungan Surabaya. Thank you so much for your glowing review! We are delighted to hear that your experience at our hotel was nothing short of exceptional. It brings us immense joy to know that you found our building gorgeous and that the interior left you breathless. We are pleased that our hotel 's location was convenient for you, being just a few minutes ' walk from Tunjungan Plaza and other surrounding attractions. It 's wonderful to hear that you enjoyed the spacious and clean room, along with the large and extremely comfortable bed. Providing a comfortable and welcoming environment is one of our top priorities. Our front desk staff appreciates your kind words, and we're thrilled to hear that they were efficient, pleasant, and helpful during your stay. We will be sure to pass along your compliments to them. We are honored to have had the privilege of hosting you, and we look forward to welcoming you back for another memorable stay. If there 's anything specific you'd like us to prepare for your next visit, feel free to let us know. Thank you for choosing us, and we can't wait to have you back! Best Regards. I wayan Agus Suartama. Front Office Manager.
HO
Harris O.
Staycation
10
/ 10
09 Jul 2023
I love everything about this hotel. Modern interior design, the smell, king coil bed, family suite room, bathroom, bathtub, infinity pool, gym, spa, view, and especially breakfast is the best. I seldom have breakfast but only in this hotel I stayed 2 hours for breakfast. This hotel should be a 5 star hotel instead of 4 star.
Review photo of Platinum Hotel Tunjungan Surabaya from Harris O.
Review photo of Platinum Hotel Tunjungan Surabaya 2 from Harris O.
Review photo of Platinum Hotel Tunjungan Surabaya 3 from Harris O.
Review photo of Platinum Hotel Tunjungan Surabaya 4 from Harris O.
Review photo of Platinum Hotel Tunjungan Surabaya 5 from Harris O.
Review photo of Platinum Hotel Tunjungan Surabaya 6 from Harris O.

3 liked this review

WK
Wayan K.
Holiday
10
/ 10
13 Feb 2023
This hotel is best of the best. Room are very clean and big. Staff so friendly and helpful. Breakfast wow so delicious and many varient. Location in central of town. We love it and will be comeback again. High recommended on business room.
Review photo of Platinum Hotel Tunjungan Surabaya from Wayan K.

5 liked this review

Accommodation's Reply
21 Feb 2023
Dear Mrs. Wayan Kariasa, Thank you has taking your time to review about our Hotel Platinum Tunjungan Surabaya. We are very happy to see positive experience stay from you with us. Your positive feedback will be our booster to always give our best service. Hope to see you very soon to stay back with us. Warm Regards, Ruzi Okta Febrian. Front Office Manager.
Mahendra F. S.
Staycation
10
/ 10
24 Oct 2022
So perfect place to staycation with fam. Top notch in everyway🤩
Review photo of Platinum Hotel Tunjungan Surabaya from Mahendra F.
Review photo of Platinum Hotel Tunjungan Surabaya 2 from Mahendra F.
Review photo of Platinum Hotel Tunjungan Surabaya 3 from Mahendra F.
Review photo of Platinum Hotel Tunjungan Surabaya 4 from Mahendra F.

4 liked this review

Accommodation's Reply
14 Nov 2022
Dear Mr Mahendra, Thank you has chosen our Hotel Platinum Hotel Tunjungan Surabaya as your home for staycation with your family.We are happy to see your positive feedback and surely it will be boosting our energy to give our best.We wish to see you very soon to stay back at our Hotel. Warm Regards, Sri Nurhamsah General Manager
SH
Septia H. S.
Staycation
10
/ 10
02 Jul 2022
Before launching this hotel, have been there for office event. Service all out. So, decide to stay here choose Junior Suite room 24 Jun 2022, they will upgrade me but I keep stay in Junior Suite because staff give info if Junior more wide room and the best view. Front office staff reception really helpful and so kind. All staff too good. Bedroom so nice and feels like a home. Bathtub I like this. Breakfast many food with good view. Have lounge with live music. Good pool too. This hotel location so great. In the night can walk around just hangout. And sure infront of have bus stop. Really I like this hotel. The best ever. Will comeback again sure. Become my favorite Hotel for quality time. Thank you Platinum. Good job. Love.
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Review photo of Platinum Hotel Tunjungan Surabaya from Septia H.

6 liked this review

irwan
Holiday
9.7
/ 10
07 Jan 2024
Wonderful for this hotel, location, room, staff, facility is no 1. Thanks for free upgrade my room also👍
Review photo of Platinum Hotel Tunjungan Surabaya from Irwan I.

3 liked this review

Accommodation's Reply
01 Feb 2024
Dear Mr. Irwan. Warmest Greetings from Platinum Hotel Tunjungan Surabaya. Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at Platinum Hotel Tunjungan Surabaya. It 's great to know that you found our location, room, staff, and facilities to be top-notch. We're especially delighted that you appreciated the free room upgrade. We strive to make our guests ' stays special, and it 's rewarding to know that we succeeded in enhancing your experience. Your kind words about our strategic location at Surabaya City Center mean a lot to us. We aim to provide convenience and accessibility to our guests. We look forward to welcoming you back to Platinum Hotel Tunjungan Surabaya in the future. If there 's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Thank you once again for choosing us, and we appreciate your recommendation! 👍 Best Regards. I wayan Agus Suartama.
AG
Adji G.
Staycation
9
/ 10
12 Jun 2023
Nice places and services although the parking lot is limited. Oh one more thing, I can hear that sound boom boom boom at my room from the bar, and I thought it was very annoying especially when you have a baby.
Review photo of Platinum Hotel Tunjungan Surabaya from Adji G.
Review photo of Platinum Hotel Tunjungan Surabaya 2 from Adji G.
Review photo of Platinum Hotel Tunjungan Surabaya 3 from Adji G.
Review photo of Platinum Hotel Tunjungan Surabaya 4 from Adji G.
Review photo of Platinum Hotel Tunjungan Surabaya 5 from Adji G.
Review photo of Platinum Hotel Tunjungan Surabaya 6 from Adji G.
Review photo of Platinum Hotel Tunjungan Surabaya 7 from Adji G.
+4
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6 liked this review

EI
Eka I. D.
Staycation
8.8
/ 10
19 Mar 2023
A bit crowded during check in - they have a lot of events going in the hotel. Very helpful receptionist staffs, thanks mas Ian - who helped us with speedy room readiness and showing the extra bed for grandma's convenience. Big room, great bathroom, nice view.
Review photo of Platinum Hotel Tunjungan Surabaya from Eka I. D.

3 liked this review

Accommodation's Reply
23 Mar 2023
Dear Mrs. EKa Intan Damayanti, Thank you has taken your time to share with us your experience stay at Platinum Hotel Tunjungan Surabaya. We are glad to hear that you were happy with Mr. Ian that was served you better. We will inform to him, and we are sure it will be increasing our motivation to always served better to all of our guest. Best Regards. Ruzi Okta Febrian. Front Office Manager.
DS
Dianawaty S.
Staycation
8.8
/ 10
18 Oct 2022
Good hotel and strategic place ….
Review photo of Platinum Hotel Tunjungan Surabaya from Dianawaty D.

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Accommodation's Reply
27 Oct 2022
Dear Mrs.Dianawaty, Thank you has chosen our Hotel Platinum Hotel Tunjungan Surabaya for your staycation with your family.We are very happy to see your positive comment that mention is our hotel the good hotel with strategic place.We wish to see you very soon to coming back to stay with us. Warm Regards, Sri Nurhamsah General Manager
Riza A. S.
Staycation
10
/ 10
18 Dec 2023
It was very pleasant to stay here. All the staff are very friendly and always say hello well when they meet. Next time I will stay here again 🤗
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Review photo of Platinum Hotel Tunjungan Surabaya from Risa R.
Review photo of Platinum Hotel Tunjungan Surabaya 2 from Risa R.

3 liked this review

Accommodation's Reply
30 Dec 2023
Dear Mrs. Risa, Warm greetings from Platinum Hotel Tunjungan Surabaya and we are extremely happy to see the positive comments and perfect marks given to our hotel and of course all our hotel staff will feel very happy to hear the praise given for the maximum service that has been provided for Mom during her stay. Mrs. Risa, we are waiting for your next arrival and stay healthy for you. Warm regards. I wayan Agus Suartama. Front Office Manager.
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Exterior 4 Platinum Hotel Tunjungan Surabaya

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