Life Emerald Hotel Surabaya

Hotels
Traveloka Preferred Partner
Jl. Ambengan No. 14 , Genteng, Surabaya, Jawa Timur, Indonesia, 60272
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About Accommodation

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Life Emerald Hotel Surabaya is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (41)
Friendly Staffs (43)
Clean Room (56)
Great Cleanliness (6)
8.5
/ 10
Aryanto P.
Strategic location, nice simple breakfast, clean room.

Location Info

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Jl. Ambengan No. 14 , Genteng, Surabaya, Jawa Timur, Indonesia, 60272
Lobby Life Emerald Hotel Surabaya
Lobby 2 Life Emerald Hotel Surabaya

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Location


Life Emerald Hotel Surabaya is located in area / city Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 14.48 km away.

The hotel is located only 6.78 km away from Pelabuhan Tanjung Perak.

There are plenty of tourist attractions nearby, such as Terminal Bunder Gresik within 20.19 km, and RM. Sedap Agni within 23.4 km.

About Life Emerald Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Life Emerald Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Life Emerald Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Life Emerald Hotel Surabaya.

From business event to corporate gathering, Life Emerald Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Life Emerald Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Life Emerald Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Life Emerald Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Life Emerald Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Life Emerald Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Life Emerald Hotel Surabaya is the right place to stay.

All Facilities

Lobby Life Emerald Hotel Surabaya
Lobby
Exterior Life Emerald Hotel Surabaya
Exterior
Bedroom Life Emerald Hotel Surabaya
Bedroom
In-room Bathroom Life Emerald Hotel Surabaya
In-room Bathroom
Restaurant Life Emerald Hotel Surabaya
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Massage

General

  • Smoking area

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Life Emerald Hotel Surabaya?
There are top facilites at Life Emerald Hotel Surabaya such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Life Emerald Hotel Surabaya?
The standard check-in time at Life Emerald Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 3,854 verified guests reviews
8.4
Impressive
Fantastic
1,172
Very Good
1,999
Satisfying
157
Average
526
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (41)
friendly staffs (43)
clean room (56)
great cleanliness (6)
tasty breakfast (9)
great wifi (3)
tasty food (18)
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Language
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BA
Baity A.
Staycation
9.7
/ 10
26 Dec 2023
It was a good experience to spend a night at this hotel!
Review photo of Life Emerald Hotel Surabaya from Baity A.

1 liked this review

Dylan K.
Business
9.7
/ 10
29 Oct 2023
The service is very good, the rooms are clean and the location is very strategic, especially for work trips.
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Review photo of Life Emerald Hotel Surabaya from Dylan K.
Review photo of Life Emerald Hotel Surabaya 2 from Dylan K.
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Review photo of Life Emerald Hotel Surabaya 4 from Dylan K.
Review photo of Life Emerald Hotel Surabaya 5 from Dylan K.
Review photo of Life Emerald Hotel Surabaya 6 from Dylan K.
Review photo of Life Emerald Hotel Surabaya 7 from Dylan K.
+3
Photos

4 liked this review

Bella A. V.
Staycation
9.7
/ 10
13 Nov 2022
The receptionist was very friendly and very kind, I booked the day before check-in but when I checked in the room was repaired and I was given a platinum room even though the book was superior. The responsibility really deserves a thumbs up 9. Lots of lops with the receptionist.
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Review photo of Life Emerald Hotel Surabaya from Bella B.

13 liked this review

Sany
This is a private profile
Staycation
9.7
/ 10
09 Nov 2022
It's the second time here. Great service, friendly staff, good room and bathroom cleanliness, good joob, thank you.
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Review photo of Life Emerald Hotel Surabaya from Safii S.

4 liked this review

JS
Juan S.
Business
8.5
/ 10
19 Jul 2022
The deluxe rooms at this hotel are very special. When we want to enter, the door to the room is always helped by the lobby guard. Just feel like a VVIP guest. Lobby guards are ready 24 hours to serve their guests.
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Review photo of Life Emerald Hotel Surabaya from Juan S.

2 liked this review

CM
Cecillia M. M.
Holiday
6.6
/ 10
11 Jun 2022
Value + from me the mattress is quite comfortable with dim lights so I like it, the air conditioner is quite cold too, the check-in process is also fast. The value - the glass smells like cigarettes, no soap, towels, shower caps are provided, then the air conditioner also has a sound so it's a bit noisy, oh yeah, there's no mat either, I'm staying with my mom so I'm a bit worried if there's no mat after the toilet, the floor smells 1 smells good but when you enter the elevator and the 3rd floor hallway, the smell is a bit lacking, I hope my input can be a consideration for improvement, but overall it's okay at this price.
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Review photo of Life Emerald Hotel Surabaya from Cecillia M. M.

3 liked this review

RS
Rafi S.
Staycation
5.4
/ 10
27 Jul 2022
Soap is not put in the right place on the grounds that the hotel "runs out of soap" looks very dismissive of guests, the rooms are not clean, towels are not proper like a doormat for a hotel class that looks always crowded especially a 3-star hotel.
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Review photo of Life Emerald Hotel Surabaya from Rafi S.

5 liked this review

Ibnucholdun F.
Staycation
5.1
/ 10
23 May 2022
This hotel is not recommended at all, starting from the broken elevator button on the 1st floor. The room I occupied was 302, the bathroom drain was clogged, the soap was not checked, the towels were not ready, I waited for towels to use from 4 pm to 7 am still not getting it. The air conditioner in my room has dripping water in the room, the room is muddy and not comfortable to stay. I give 1 star, basically this hotel has maintenance and the service is very bad. My advice is to look for a new boutique hotel.
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Review photo of Life Emerald Hotel Surabaya from Ibnucholdun F. B.

2 liked this review

MR
Marini R.
10
/ 10
07 Feb 2024
Kamarnya bersih staf ramah, dekat dengan Stasiun Gubeng. Berada di tengah kota dekat mau kemana-mana. Dapat kamar lantai bawah enak ngga capek naik turun.
Review photo of Life Emerald Hotel Surabaya from Marini R.
Review photo of Life Emerald Hotel Surabaya 2 from Marini R.

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LC
Levisthra C.
10
/ 10
11 Sep 2023
Bagus banget hotel ini! Harga 200 ribu tapi kualitas jauh melebihi ekspektasi. Pelayanan sangat baik, ramah dan semua makanannya enak. Harga makanannya juga terjangkau. Pokoknya betah dan ga akan nyesel book di sini
Review photo of Life Emerald Hotel Surabaya from Levisthra C.

4 liked this review

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Lobby 4 Life Emerald Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.