L Ruma Hotel

This hotel is very good. Highly recommended👍. Good service, friendly and fast staff. Here are the pluses and minuses when I died, I hope this helps. The pluses: - Whatsapp replies quickly, I confirmed because check-in was late. - location in the city, easy to use gmaps. 1 floor towel, 2 toothbrushes & toothpaste, 2 hotel slippers, 1 clothes hanger, 2 glasses, 2 mineral waters 350ml/day, prayer mat and Al-Quran. - Clear Qibla. - Cold room AC. - Ke*ng brand bed small. The quality of sleep is comfortable. - clean environment and clean rooms. - delicious food & drinks, standard prices. (Can be ordered via Whatsapp available). The minus: - because when I arrived it was already dark, the hotel building was slightly overlooked because the L'Ruma sign was covered by plants. - only 1 type of breakfast was provided, the minus was because I brought a 1 year old child so there were no other eating options for the children - child. - the hot water waits for about 2-3 minutes from the shower being turned on before the water starts to warm. - on the evening of the first day of my stay, suddenly there was a very strong smell of cigarettes in the room, especially the bathroom (I was shocked because I asked for an additional note at the time booking for "Smoking-free area", sorry, my family and I can't stand cigarette smoke, it feels very crowded, especially since I also brought a small child), so I tried to leave the room, in the hallway the room turned out to be even smellier, I complained via Whatsapp and They immediately checked, it turned out there was someone smoking in the private room even though it was clear that the room had a No Smoking sign. This private room is on the 1st floor, only the front is closed, but the roof is connected to the 2nd floor. That's what causes the cigarette smoke to rise and make the whole room smell. Guests from other rooms also left because of the smell of cigarettes. The smell sticks to the hijab and clothes I wear. It didn't take long for them to provide a solution to open the hallway window and spray air freshener. 👍. Sorry if there is something you don't like, thank you, I hope this helps 🤗.

The room is clean and neat. The staff is awesome, the price quite expensive but my problem is the air conditioner is so HOT. I've called the receptionist and he sends guy to check and say that"Ini sudah dingin maksimal Pak". Better looking for another hotel so you can sleep well.

Very comfortable hotel, spacious and clean rooms. Strategic location. Highly recommend.

The hotel is new and very aesthetic, clean, comfortable, not noisy, there is a swimming pool, complete facilities, the receptionist is friendly and helpful, close to everywhere, just really satisfied for hotels in the area / district / city ....

Requests at the time of booking were ignored, i.e. please the room is not at the end of the hall. When asked, I was lied to: a fullbook deluxe room by the local government. Even though I observed that there was only 1 car in the parking lot, breakfast was only seen by 1 person. I even saw someone looking at a deluxe type room that was still empty. Being lied to is very disappointing.

The security service and breakfast were not pleasant. With such prices, the breakfast package is very limited.

Breakfast is not very good, very simple.

Pelayanan sangat bagus dan kamar sangat bagus dan bersih.

Kamar bersih, kamar mandi bersih, air hangat berfungi dengan baik. Kekurangannya hanya di sarapan saja, terlambat tersedia dan menu kurang variatif. Tapi overall hotel ini highly recommended untuk menginap di Langsa.