ibis Surabaya City Center

Hotels
Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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About Accommodation

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ibis Surabaya City Center is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Strategic Location (91)
Friendly Staffs (21)
Clean Room (50)
Excellent Service (2)
9.7
/ 10
Darnilawati B. D.
the hotel is nice, clean and comfortable. the service is also very good, close to the mall, and close to everywhere, and very good service. Recommended

Location Info

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Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby ibis Surabaya City Center
Lobby 2 ibis Surabaya City Center

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Location


ibis Surabaya City Center is located in area / city Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.23 km away.

The hotel is located only 8.19 km away from Pelabuhan Tanjung Perak.

There are plenty of tourist attractions nearby, such as Lesehan ASMARA Pak JAMAL within 23.97 km, and Kopitia'M Sartika Cafe within 25.36 km.

About ibis Surabaya City Center

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Surabaya City Center.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

ibis Surabaya City Center is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Surabaya City Center is the right place to stay.

All Facilities

Functional Hall ibis Surabaya City Center
Functional Hall
Lobby ibis Surabaya City Center
Lobby
Exterior ibis Surabaya City Center
Exterior
Bedroom ibis Surabaya City Center
Bedroom
Restaurant ibis Surabaya City Center
Restaurant

Hotel Services

  • Express check-out
  • 24-hour Receptionist

Connectivity

  • WiFi in public area (surcharge)

Public Facilities

  • Parking

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at ibis Surabaya City Center?
There are top facilites at ibis Surabaya City Center such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Surabaya City Center?
The standard check-in time at ibis Surabaya City Center is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 3,082 verified guests reviews
8.6
Impressive
Fantastic
1,058
Very Good
1,629
Satisfying
96
Average
299
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (91)
friendly staffs (21)
clean room (50)
excellent service (2)
tasty breakfast (9)
comfortable room (2)
spacious room (1)
tasty food (16)
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Show Reviews with Photos
NH
NUR H. I.
Staycation
9.1
/ 10
29 May 2022
the accommodations was very good, spacious room, tidy and clean linen, and we get nice view apartment from lv. 9. we booked for 2 rooms and everything is going well. the hotel location is so prime and accessible, near many hotspot location in Surabaya. Love it so much. near the hotel there are many food street at jl Embong Belimbing just a walking way from hotel. will recommend this hotel when visiting Surabaya.
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Review photo of ibis Surabaya City Center from Nur H. I.
Review photo of ibis Surabaya City Center 2 from Nur H. I.
Review photo of ibis Surabaya City Center 3 from Nur H. I.
Review photo of ibis Surabaya City Center 4 from Nur H. I.
Review photo of ibis Surabaya City Center 5 from Nur H. I.

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TL
TAN L. K.
Holiday
8.5
/ 10
29 Sep 2022
Staffs are very friendly, room and bathroom are cleaned, hotel location is in the city vicinity, it's very worth the value, I will definitely come back to stay if I travel to Surabaya.
Review photo of ibis Surabaya City Center from Tan L. K.

1 liked this review

Hefni H. A.
Transit
10
/ 10
24 Jan 2023
This hotel is perfect for business or vacation with family, as the name suggests this hotel is very strategic and in the center of Surabaya city, the service I feel is extraordinary, the staff are friendly and the check-in process is very fast, the breakfast menu is delicious. variations.
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Review photo of ibis Surabaya City Center from Hefni H. A.
Review photo of ibis Surabaya City Center 2 from Hefni H. A.
Review photo of ibis Surabaya City Center 3 from Hefni H. A.
Review photo of ibis Surabaya City Center 4 from Hefni H. A.

3 liked this review

Accommodation's Reply
31 Jan 2023
Dear Hefni, Thank you for your comments and high ratings. We are very happy that you had a pleasant experience while visiting the ibis Surabaya City Center hotel. Once again, thank you for your visit, and we look forward to serving you again in the future. Stay Safe & Keep Healthy. Best regards, Ngurah Sedana General Manager
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MS
Murwanti S.
Holiday
9.7
/ 10
18 Jan 2023
Strategic location, breakfast menu also varies. The staff is very friendly and helpful. It's just that the towels in each room (we have 5 rooms) even though they are replaced every day, are still not feasible for a hotel of this class and this good.
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Review photo of ibis Surabaya City Center from Murwanti S.

1 liked this review

Accommodation's Reply
21 Jan 2023
Dear Murwanti, Thank you for your comments and high ratings. We are very happy that you had a pleasant experience while visiting the ibis Surabaya City Center hotel. On the other hand, we express our sincere apologies regarding the condition of the towels in your room Once again, thank you for your visit, and we look forward to serving you again in the future. Stay Safe & Keep Healthy Best regards, Ngurah Sedana General Manager
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wahyu t. y.
This is a private profile
Holiday
9.7
/ 10
28 Sep 2022
A very comfortable hotel in the middle of the city, the rooms are not too spacious but comfortable. The food is varied and delicious. Behind the hotel, there are many culinary delights that can be explored. It's a shame this hotel doesn't have a swimming pool, so if you invite the kids, you will die.
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Review photo of ibis Surabaya City Center from Wahyu T. Y.

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Reda S.
This is a private profile
Staycation
9.7
/ 10
16 May 2022
Staycation with kids and mom is really fun. Close to Indomart, easy access, and all friendly staff.
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1 liked this review

AN
Alfi N. Y. D.
Staycation
9.4
/ 10
06 Nov 2022
Check in & check out no complicated. The breakfast food is just ordinary, the room wifi can't be used either. But the service is very friendly, starting from the lobby staff to the restaurant staff are also friendly & helpful
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Review photo of ibis Surabaya City Center from Alfi N. Y. D.

1 liked this review

Accommodation's Reply
25 Nov 2022
Dear Alfy, We very much appreciate your comments regarding your visit to the ibis Surabaya City Center. It's great for us to receive positive reviews. We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Stay Safe & Keep Healthy Best regards, Ngurah Sedana General Manager
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LM
Lailatul M.
Staycation
9.4
/ 10
21 Mar 2022
The room is clean the bed is quite comfortable
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Review photo of ibis Surabaya City Center from Lailatul M.

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Elsa M.
Holiday
9.1
/ 10
13 Mar 2022
Fast check-in process. Not even 5 minutes. Hotel employees and security guards, friendly. If you need information, just ask them. In front of the hotel there is Gramedia, to the left of the hotel is Indomaret. Close to Tunjungan Plaza, McD, KFC. Hotel rooms are clean, warm water is always okay. It's just that drinking water is not given every heart, only at check-in. But provided gallons in the hotel hallway. So far, it's a pleasure to stay here and the price is worth it.
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Review photo of ibis Surabaya City Center from Elsa M.
Review photo of ibis Surabaya City Center 2 from Elsa M.
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Review photo of ibis Surabaya City Center 5 from Elsa M.
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Review photo of ibis Surabaya City Center 7 from Elsa M.
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Photos

1 liked this review

EH
Evira H.
8.5
/ 10
22 Dec 2023
Even though the rooms are small, they are comfortable and clean. It's just that amenities and tea/coffee are not provided directly, you have to ask the receptionist first.
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Review photo of ibis Surabaya City Center from Evira H.

1 liked this review

Accommodation's Reply
29 Dec 2023
Dear Evira Hardhiyanti, Thank you for your comments and the value you provide. We are very happy that you had a pleasant experience during your visit to the ibis Surabaya City Center hotel. Once again thank you for your visit, and we hope to serve you again in the future. Stay Safe & Keep Healthy. Sincerely, Ngurah Sedana. General Manager.
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Bedroom 4 ibis Surabaya City Center

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