Hotel Neo Gajah Mada Pontianak by ASTON

Hotels
Jalan Gajah Mada No. 177 Pontianak, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
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About Accommodation

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Staying at Hotel Neo Gajah Mada Pontianak by ASTON is a good choice when you are visiting South Pontianak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staffs have been vaccinated for COVID-19.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (45)
Clean Room (19)
Comfortable Ambiance (2)
Excellent Service (9)
9.4
/ 10
Aryo D. P.
Fashionable receptionist hotel... unique design interior room... humble staff and great service..

Location Info

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Jalan Gajah Mada No. 177 Pontianak, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
Lobby Hotel Neo Gajah Mada Pontianak by ASTON
Exterior 2 Hotel Neo Gajah Mada Pontianak by ASTON

Discover More About Hotel Neo Gajah Mada Pontianak by ASTON

Location


Staying at Hotel Neo Gajah Mada Pontianak by ASTON is a good choice when you are visiting South Pontianak.

The hotel has a very good location, also near the Supadio Airport (PNK), which is only 14.19 km away.

The hotel is located only 1.86 km away from Pontianak Harbour.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Neo Gajah Mada Pontianak by ASTON

For you, travelers who wish to travel comfortably on a budget, Hotel Neo Gajah Mada Pontianak by ASTON is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Hotel Neo Gajah Mada Pontianak by ASTON provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Gajah Mada Pontianak by ASTON .

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo Gajah Mada Pontianak by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo Gajah Mada Pontianak by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo Gajah Mada Pontianak by ASTON is the right place to stay.

All Facilities

Bar, Cafe and Lounge Hotel Neo Gajah Mada Pontianak by ASTON
Bar, Cafe and Lounge
Functional Hall Hotel Neo Gajah Mada Pontianak by ASTON
Functional Hall
Lobby Hotel Neo Gajah Mada Pontianak by ASTON
Lobby
Exterior Hotel Neo Gajah Mada Pontianak by ASTON
Exterior
Bedroom Hotel Neo Gajah Mada Pontianak by ASTON
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Smoking area

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Meeting facilities

Things to Do

  • Massage

Transportation

  • Valet parking

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hotel Neo Gajah Mada Pontianak by ASTON ?
There are top facilites at Hotel Neo Gajah Mada Pontianak by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo Gajah Mada Pontianak by ASTON ?
The standard check-in time at Hotel Neo Gajah Mada Pontianak by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Neo Gajah Mada Pontianak by ASTON provide breakfast?
Yes, Hotel Neo Gajah Mada Pontianak by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 5,421 verified guests reviews
8.3
Impressive
Fantastic
1,493
Very Good
2,855
Satisfying
267
Average
806
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (45)
clean room (19)
comfortable ambiance (2)
excellent service (9)
complete facilities (6)
spacious room (1)
tasty food (13)
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Language
English
Show Reviews with Photos
YA
Yoga A. D. S.
Staycation
10
/ 10
07 Jul 2022
Very clean and comfortable room, we can eat various kind of delicious and tasty foods. The receptionist named fatimah is also very kind and friendly. I really like staying here, so memorable staycation.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Yoga A.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 2 from Yoga A.

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Accommodation's Reply
13 Jul 2022
Dear Mr Yoga, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. Thank you for the review especially for our room and staff. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin / Hotel Manager
hendra y.
Staycation
10
/ 10
02 Dec 2023
Highly recommended for those who want to stay in the middle of a crowd, of course there are lots of culinary delights around, comfortable and clean.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Hendra Y.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 4 from Hendra Y.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 5 from Hendra Y.

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HS
Hera S.
10
/ 10
24 Apr 2022
Clean. Friendly. Quick response. Suitable for where I go home with parents. Happy.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Hera S.

3 liked this review

Accommodation's Reply
26 Apr 2022
Dear. Mrs. Hera, Thank you for the rating and review given to Hotel Neo Gajah Mada Pontianak. We are very happy Mrs. Hera enjoyed your time with us. We hope to serve Bu Hera again in the future. We look forward to your next visit. Thank you Warm regards, Amiruddin Thamrin / Hotel Manager
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Irfanudin
This is a private profile
Staycation
9.7
/ 10
10 Sep 2023
Complete, delicious food, comfortable rooms, strategic location, and good service
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Irfanudin I.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 2 from Irfanudin I.

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Accommodation's Reply
13 Sep 2023
Dear Mr Irfanudin, We really appreciate and are very happy with your positive review and rating regarding your visit to Neo Hotel Gajah Mada Pontianak. It's always nice to receive positive feedback. We will share your comments with our team. We are sure that this input will be an encouragement for all of our staff in our efforts to continue to improve the quality of our services. Once again, thank you for sharing your experience and we hope that your next visit will be as enjoyable as your previous visit. Warm regards. Amiruddin Thamrin. General Manager.
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DP
DIAN P.
Holiday
9.7
/ 10
23 May 2022
Thanks for service, 2x stay here was very satisfying.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Dian P.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 2 from Dian P.

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Accommodation's Reply
02 Jun 2022
Dear. Mother Diane, Thank you for the rating and review given to Hotel Neo Gajah Mada Pontianak. We are very happy that Ms. Dian enjoyed your time with us. We hope to serve Ibu Dian again at another time. We look forward to your next visit. Thank you Warm regards, Amiruddin Thamrin / Hotel Manager
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Relissiana
Business
8.5
/ 10
22 Dec 2022
The place is comfortable and the employees are very friendly, very satisfied with the facilities and service! Thanks also to Bang Solihin who has helped me a lot!
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Relissiana R.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 2 from Relissiana R.

1 liked this review

Accommodation's Reply
30 Dec 2022
Dear Ms. Relissiana, Thank you for the review given, your review is very valuable to us. Maximum service will always be a priority for Hotel Neo Gajah Mada Pontianak. We will be very happy to wait for your return. Thank you. Kind regards, Amiruddin Thamrin Hotel Manager
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moch s.
Business
8.5
/ 10
28 Aug 2022
The first night there were a lot of horror sounds in the next room, plus small cockroaches (small cockroaches) many times, so I couldn't sleep.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Moch S.

1 liked this review

Accommodation's Reply
02 Sep 2022
Dear Mr Moh, Thank you for the review that has been given. We are very sorry that your stay experience did not meet your expectations. Your review is very valuable for improving the quality of cleanliness and hotel services in the future, we have sprayed the hotel area to ensure that the same thing does not happen again in the future, and have conducted training on the room cleaning process so that the quality of cleanliness is better. We hope that you can return to Hotel Neo Gajah Mada and can enjoy our better services in the future. Thank you Kind regards, Amiruddin Thamrin - Hotel Manager
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TR
Tri R. S. D.
8.5
/ 10
06 Jul 2022
Nice room view, good service, the food is pretty good.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Tri R. S. D.
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1 liked this review

Accommodation's Reply
08 Jul 2022
Dear. Mother Tri, Thank you for the rating and review given to Hotel Neo Gajah Mada Pontianak. We are very happy that you enjoyed your time with us and have shared your experience with us. We hope to serve Ibu Tri again in the future. We look forward to your next visit. Thank you Kind regards, Amiruddin Thamrin / Hotel Manager
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FM
Feronica M. L. L.
Transit
8.5
/ 10
06 Jun 2022
I stayed two nights at this hotel. For the facilities, there is drinking water on each floor (dispenser), hairdryer, safe, water heating kettle, as well as a cooling refrigerator in the room. Hot water for bathing works well. Unfortunately this hotel does not have a special parking for four-wheeled vehicles. However, there are valet facilities (our vehicle will be parked by the hotel staff on the shoulder of the road around the hotel) which in my opinion is not safe enough. When we arrived, no one greeted us, we had to wait for the cleaners to look for the bellboy first (be aware that there is a lot of luggage so a trolley must help). The rest of the hotel is still new, and the rooms are not too spacious, let alone the toilets hahaha. But enough for two.
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Review photo of Hotel Neo Gajah Mada Pontianak by ASTON from Mega L.
Review photo of Hotel Neo Gajah Mada Pontianak by ASTON 2 from Mega L.

2 liked this review

Accommodation's Reply
09 Jun 2022
Dear. Mrs Mega, Warmest Greetings from Hotel Neo Gajah Mada Pontianak! Thank you for trusting Hotel Neo Gajah Mada Pontianak to serve you. We apologize for the inconvenience caused while Mrs. Mega was with us at Hotel Neo Gajah Mada Pontianak. Thank you for the criticism and suggestions given, we will share it with the relevant departments as an improvement in our services going forward. If there are other suggestions and criticisms that you want to convey, please contact us. All your criticisms and input will be our improvement in the future. Thank you for your attention. Warm regards, Amiruddin Thamrin / Hotel Manager
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RN
RETNO N. A.
Holiday
8.5
/ 10
03 Apr 2022
The rooms are in accordance with the pictures shown, the breakfast available is also delicious. Ease of the check-in and check-out process. The non-smoking room provided is completely smoke-free so it is very comfortable to stay in the room for a long time. The location is very strategic in the city center so it is easier if you as a traveler stay here. The only drawback is that there is no private vehicle parking area so you have to park in another area.
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2 liked this review

Accommodation's Reply
08 Apr 2022
Dear. Mrs. Retno, Thank you for trusting Hotel Neo Gajahmada Pontianak to serve you. We are very happy that you enjoyed your stay with us and have shared your experience with us. For parking, we provide valet service to help our guests park their vehicle or there is a paid city parking right behind the Hotel Neo building. If Mrs. Retno has difficulties when you stay back at our Hotel, please let us know and we will be happy to help Mrs. Retno. Thank you and we look forward to your next visit! Warm regards, Amiruddin Thamrin / Hotel Manager
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