Hotel Grand Palm

Hotels
Jalan M.H. Sitorus No. 15, Pematang Siantar, Siantar Barat, Pematangsiantar, Sumatra Utara, Indonesia, 21115
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About Accommodation

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Staying at Hotel Grand Palm is a good choice when you are visiting West Siantar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
WiFi

Location Info

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Jalan M.H. Sitorus No. 15, Pematang Siantar, Siantar Barat, Pematangsiantar, Sumatra Utara, Indonesia, 21115
Lobby Hotel Grand Palm
Exterior 2 Hotel Grand Palm

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Location


Staying at Hotel Grand Palm is a good choice when you are visiting West Siantar.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Grand Palm

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Staying at Hotel Grand Palm will surely satisfy you with its great hospitality and affordable price.

All Facilities

Bar, Cafe and Lounge Hotel Grand Palm
Bar, Cafe and Lounge
Swimming Pool Hotel Grand Palm
Swimming Pool
Functional Hall Hotel Grand Palm
Functional Hall
Lobby Hotel Grand Palm
Lobby
Exterior Hotel Grand Palm
Exterior

General

  • AC
  • Heater
  • Swimming pool

Public Facilities

  • Parking
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • TV

Food and Drinks

  • Breakfast

Things to Do

  • Outdoor pool

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Badminton

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hotel Grand Palm?
There are top facilites at Hotel Grand Palm such as AC, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Palm?
The standard check-in time at Hotel Grand Palm is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Grand Palm provide breakfast?
Yes, Hotel Grand Palm provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 347 verified guests reviews
8.0
Convenient
Fantastic
63
Very Good
178
Satisfying
25
Average
81
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (1)
comfortable room (1)
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CM
Christina M.
8.5
/ 10
17 May 2022
Review photo of Hotel Grand Palm from Christina M. T.

3 liked this review

DC
David C.
6.3
/ 10
19 Jul 2022
Hotel is quite old. Even we asked for hair dryer, the hotel can't provide us.

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DR
Danny R.
Staycation
5.5
/ 10
08 May 2022
I only stay in the hotel for 10 minutes before I left and find another hotel. The room is smell not good also the bathroom, the door key is not working, I got electric shocked from the broken fridge. I won't come again.

1 liked this review

ef
enriko f.
Holiday
8.8
/ 10
29 Apr 2023
The location of the hotel is very strategic near cafes and there is also a zoo across. The rooms are quite spacious and the staff is friendly.
Translated by Google Icon

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FH
Franklin H. H. T.
Transit
4.8
/ 10
09 Aug 2023
It's all bad, it's bad. No recommendation. The results of the photos in the application and the original are much different. πŸ”₯.
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IR
Ismar R.
Holiday
10
/ 10
18 Jun 2023
Hotel sangat strategis, di depannya taman hewan, kamar luas, sarapan enak, kolam renang mantap, pelayanan bagus.

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Budiono
Holiday
10
/ 10
28 Apr 2023
Suasananya nyaman. Tepat rasanya bagi keluarga yang berlibur. Ditambah luas kamar cukup luas.

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Budiyanto
Holiday
9.1
/ 10
08 Mar 2024
Hotel nya lama, perlu renovasi dan kolam renang perlu diperbaiki dan lingkungan hotel perlu di bersihkan tiap hari, sayang kalau tidak di bersihkan, lokasi sangat bagus dan asri.

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E
Elisabeth
Staycation
8.9
/ 10
06 Jul 2023
Lokasi hotel dekat dengan Siantar Zoo, tinggal jalan kaki nyebrang doang, kebetulan saya booking kamar superior, kamar lumayan bersih, hanya saja mungkin perlu di renovasi biar lebih bersih lagi tanpa kerak gitu di kamar mandi. Wastafelnya juga mampet πŸ˜‚ showernya di dinding cukup tinggi agak susah buat mandiin anak & tidak ada air panasnya 😒 anak saya umur 1 tahun jadi gak mandi selama 2 hari 1 malam di sana 😫 nah kalo untuk kolam renangnya tolong dibersihin dan ganti airnya dong, airnya sampai berminyak gitu dan banyak serangga yang berenang di kolamnya πŸ˜‚πŸ€£ apalagi kolam ikannya di depan kamar 😡 kotor sekali. Malam jadi banyak nyamuk. 😫.
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1 liked this review

GG
Golfrid G.
8.4
/ 10
05 Jan 2024
Lokasi hotel cukup strategis karena berada di tengah kota namun jalan akses masuk ke hotel cukup macet. Didepan hotel ada Kebun Binatang di belakang Jalan Merdeka dan Jalan Sutomo. Resepsionis rada-rada muka rata, mungkin lagi banyak kerjaannya πŸ˜…. Satu lagi di pintu masuk nggak ada security-nya. Lanjut masuk ke kamar, agak-agak bermasalah dengan kunci ruangan trus TV nya gak bisa dipakai, namun jaringan wifi cukup kencang. Lumayanlah menggantikan TV yang gak bisa digunakan. Bathroom luas, air panas berfungsi namun gak maksimal, yang penting bisa agak-agak panas aja. Kadang bermasalah dengan flush toilet. Di depan kamar ada kolam ikan, sayang sekali kurang terawat, banyak lumut. Kasihan ikannya πŸ˜„. Breakfast overall good, untuk service hotel di daerah Siantar udah cukup baguslah sarapannya. Kolam renang sepertinya kurang terawat, air nggak jernih jadi segan awak mau berenang πŸ€₯. Perlu dibenahi beberapa fasilitas di dalam kamar dan hospitality karyawannya supaya lebih ramah, atau mungkin perlu diberikan kenaikan gaji πŸ˜‚.
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Exterior 4 Hotel Grand Palm

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.