Horison Ultima Ratu Serang

Hotels
Traveloka Preferred Partner
Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
See Map

About Accommodation

Read More
Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
Strategic Location (9)
Friendly Staffs (28)
Clean Room (18)
Tasty Breakfast (2)
9.1
/ 10
Elan P.
Spend night in this hotel with my family, all experiences is wonderful. If you want a feel great hospitality service in downtown Serang (Banten Province capitol), you should come to this hotel. Starting from security, doorman, front office, they welcome you with warm greeting. No need to worries for healthy protocol, this hotel follow the rules. I have to mention Mr. Nurman from reception, he follow up my request regarding hot water issue immediately without any reasons. And also Ms. Intan & Ms. Sofia, always greet me by name during my stay, which is amazing. A lot of variety of food during breakfast, one of the best selling point from this hotel, and f&b crew is very attentive to the guest. From the greeter who registers (sorry Miss, really forget your name), food stall crew, service crew, they go extra mile to give the best service to the guest. Swimming pool, gym & spa also available in this hotel. Definitely will comeback to this hotel & highly recommended if you want to feel best hotel service in Serang. Minor thing is?: room facility.️. Furniture inside the room, is very old, stained at sofa, torn curtain and AC not working well. Maybe need renovation for all that things. Sorry for 4 stars review. Maybe after change all furniture & room facility, I wil give 5 stars review. Overall staying in this hotel is wonderful because of outstanding service from the crew to the guest. Keep the good work. Thank You.

Location Info

Discover More Places
Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
Lobby Horison Ultima Ratu Serang
Exterior 2 Horison Ultima Ratu Serang

Discover More About Horison Ultima Ratu Serang

Location


Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Horison Ultima Ratu Serang

Whether you are planning an event or other special occasions, Horison Ultima Ratu Serang is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Horison Ultima Ratu Serang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Ultima Ratu Serang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Ultima Ratu Serang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Ultima Ratu Serang.

All Facilities

Bar, Cafe and Lounge Horison Ultima Ratu Serang
Bar, Cafe and Lounge
Swimming Pool Horison Ultima Ratu Serang
Swimming Pool
Entertainment Facility Horison Ultima Ratu Serang
Entertainment Facility
Common Space Horison Ultima Ratu Serang
Common Space
Lobby Horison Ultima Ratu Serang
Lobby

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Heater
  • Non-smoking room
  • Swimming pool

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Poolside bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Valet parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Horison Ultima Ratu Serang?
There are top facilites at Horison Ultima Ratu Serang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Ultima Ratu Serang?
The standard check-in time at Horison Ultima Ratu Serang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Ultima Ratu Serang provide breakfast?
Yes, Horison Ultima Ratu Serang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,547 verified guests reviews
8.4
Impressive
Fantastic
920
Very Good
1,957
Satisfying
176
Average
494
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (9)
friendly staffs (28)
clean room (18)
tasty breakfast (2)
complete facilities (3)
spacious room (1)
tasty food (13)
See More 7
Sort by
Most Helpful
Category
See all reviews
Language
English
Show Reviews with Photos
AM
Arya M. R. R. Z. J. B. F. P. H.
Business
9.7
/ 10
12 Aug 2023
The best hotel in Serang. Good for solo, business, or family trip.
Review photo of Horison Ultima Ratu Serang from Arya M.
Review photo of Horison Ultima Ratu Serang 2 from Arya M.

Like this review?

RY
Retno Y.
Holiday
8.5
/ 10
08 May 2023
Overall it's been a great time to spent 3night at this hotel. But I think you should improve several things, such the taste of the food, why I should pay breakfast full payment for my 7th years old boy he just ate bread and cereal 😄, and maybe you can add more fragrance not only in the room.
Review photo of Horison Ultima Ratu Serang from Retno Y.
Review photo of Horison Ultima Ratu Serang 2 from Retno Y.
Review photo of Horison Ultima Ratu Serang 3 from Retno Y.
Review photo of Horison Ultima Ratu Serang 4 from Retno Y.
Review photo of Horison Ultima Ratu Serang 5 from Retno Y.
Review photo of Horison Ultima Ratu Serang 6 from Retno Y.
Review photo of Horison Ultima Ratu Serang 7 from Retno Y.
+3
Photos

1 liked this review

Accommodation's Reply
25 May 2023
Dear Ms. Retno Yuliyanti, Thank you for taking the time to appreciate and share your experiences during your stay at Horison Ultima Ratu Serang. It is our responsibility to always improve services and products in a sustainable manner for the satisfaction of all guests staying at Horison Ultima Ratu Serang. We are always looking forward to welcoming you back to stay with us in the future. Regards, Muhammad Hardi. General Manager.
Translated by Google Icon
ha
hasanah a.
10
/ 10
26 Apr 2023
Friendly people. The restaurant has delicious food, the fan room is clean.
Translated by Google Icon
Review photo of Horison Ultima Ratu Serang from Muhammad I. B.

2 liked this review

Accommodation's Reply
25 May 2023
Dear Mr/Mrs, Thank you for taking the time to appreciate and share your experiences during your stay at Horison Ultima Ratu Serang. It is our responsibility to always improve services and products in a sustainable manner for the satisfaction of all guests staying at Horison Ultima Ratu Serang. We are always looking forward to welcoming you back to stay with us in the future. Regards, Muhammad Hardi. General Manager.
Translated by Google Icon
EK
Edy K.
9.7
/ 10
15 Apr 2023
Clean and luxurious hotel, friendly and pleasant service.
Translated by Google Icon
Review photo of Horison Ultima Ratu Serang from Edy K.

Like this review?

Accommodation's Reply
03 May 2023
Dear Mr/Mrs, Thank you for taking the time to appreciate and share your experiences during your stay at Horison Ultima Ratu Serang. It is our responsibility to always improve services and products in a sustainable manner for the satisfaction of all guests staying at Horison Ultima Ratu Serang. We are always looking forward to welcoming you back to stay with us in the future. Regards, Muhammad Hardi. General Manager.
Translated by Google Icon
it
indah t.
Staycation
9.1
/ 10
18 Dec 2023
Even though the AC is leaking, the flush toilet is broken, the lights are off, the switch is off, the water is off. After waiting 2 hours, finally asked to change rooms and was given a type room with a balcony, and given a cake too. Thank you Horizon
Translated by Google Icon
Review photo of Horison Ultima Ratu Serang from Indah T.
Review photo of Horison Ultima Ratu Serang 2 from Indah T.

Like this review?

EM
EVA M.
Staycation
9
/ 10
13 Jun 2023
Because the hotel is old, the design is not modern. But because I like hotels with full carpet floors, they are considered clean, the rooms are also quite clean even though they are a bit old school. The food is good in taste and variety. The pool is quite wide and big. The service was really good, the first time I came I was immediately treated to a welcome drink
Read More
Translated by Google Icon
Review photo of Horison Ultima Ratu Serang from Frierdatianty M.
Review photo of Horison Ultima Ratu Serang 2 from Frierdatianty M.

1 liked this review

Ib
Imanbja b.
Holiday
8.5
/ 10
15 Oct 2023
The vibes are cool, the photo spot is really Instagrammable.
Translated by Google Icon
Review photo of Horison Ultima Ratu Serang from Imanbja I.
Review photo of Horison Ultima Ratu Serang 2 from Imanbja I.

Like this review?

MA
Masytha A. H.
Staycation
10
/ 10
25 Dec 2023
Service baik, nyaman, makanan lumayan enak. Fasilitas di dalam kamar semuanya berjalan dengan baik. Terima kasih atas pelayanannya.
Review photo of Horison Ultima Ratu Serang from Masytha A.

Like this review?

EKA D. A.
Holiday
9.4
/ 10
29 May 2023
Buat yang lagi liburan direkomendasikan buat menginap di hotel ini suasananya bersih dan indah.
Review photo of Horison Ultima Ratu Serang from Eka D. A.

1 liked this review

A
AKROM
9.1
/ 10
17 Feb 2024
Kamar bersih dan pelayanan ramah. Kolam renang bersih dan nyaman, tersedia juga tempat bilas nan bersih. Kekurangan maintenance perlu ditingkatkan
Review photo of Horison Ultima Ratu Serang from Akrom A.

Like this review?

An icon button
1
2
3
...
11
An icon button

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Horison Ultima Ratu Serang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.