Hermes Palace Hotel Medan

Hotels
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Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151
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About Accommodation

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Staying at Hermes Palace Hotel Medan is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (82)
Clean Room (24)
Excellent Service (26)
Tasty Breakfast (12)
8.5
/ 10
Aysha P.
Stayed for 3 days and this became my favorite hotel in Medan. The room was comfortable and spacious. Friendly and helpful staff! Easy to find food and close to popular malls in Medan. I highly recommend it to everyone to stay here

Location Info

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Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151
Lobby Hermes Palace Hotel Medan
Lobby 2 Hermes Palace Hotel Medan

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Location


Staying at Hermes Palace Hotel Medan is a good choice when you are visiting Medan City Center.

The hotel is located only 0.94 km away from Medan Station (MDN).

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hermes Palace Hotel Medan

From business event to corporate gathering, Hermes Palace Hotel Medan provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hermes Palace Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hermes Palace Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hermes Palace Hotel Medan.

All Facilities

Bar, Cafe and Lounge Hermes Palace Hotel Medan
Bar, Cafe and Lounge
Fitness Center Hermes Palace Hotel Medan
Fitness Center
Lobby Hermes Palace Hotel Medan
Lobby
CleanAccommodation Hermes Palace Hotel Medan
CleanAccommodation
Exterior Hermes Palace Hotel Medan
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • WiFi in public area

General

  • Ballroom
  • Banquet
  • Non-smoking room
  • Smoking area

Things to Do

  • Fitness center
  • Massage

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Valet parking

Connectivity

  • LAN Internet

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Hermes Palace Hotel Medan?
There are top facilites at Hermes Palace Hotel Medan such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermes Palace Hotel Medan?
The standard check-in time at Hermes Palace Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 4,905 verified guests reviews
8.3
Impressive
Fantastic
1,322
Very Good
2,586
Satisfying
239
Average
758
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (82)
clean room (24)
excellent service (26)
tasty breakfast (12)
great facilities (4)
comfortable room (4)
tasty food (22)
See More 7
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Most Helpful
Category
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Language
English
Show Reviews with Photos
AP
Aysha P.
Holiday
8.5
/ 10
11 May 2022
Stayed for 3 days and this became my favorite hotel in Medan. The room was comfortable and spacious. Friendly and helpful staff! Easy to find food and close to popular malls in Medan. I highly recommend it to everyone to stay here
Review photo of Hermes Palace Hotel Medan from Aisya H.
Review photo of Hermes Palace Hotel Medan 2 from Aisya H.
Review photo of Hermes Palace Hotel Medan 3 from Aisya H.
Review photo of Hermes Palace Hotel Medan 4 from Aisya H.

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Accommodation's Reply
20 May 2022
Dear Mrs Aisya, Thank you for staying with us and sharing your feedback on the guest comments. We are glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Medan Best regard, Dina Noviana General Manager
Ivansyah R.
Staycation
6.5
/ 10
24 Apr 2022
You have to pay extra Rp. 15.000 for borrowing plate, spoon and fork in Sirocco Restaurant! What a 4 stars hotel is this? So embarrassing! No more stays!
Review photo of Hermes Palace Hotel Medan from Ivansyah R.

1 liked this review

Ivansyah R.
Business
6
/ 10
01 May 2022
If you need to borrow plates, forks or spoons. You have to pay Rp. 15.000! What a four stars hotel!? 🤑🤪
Review photo of Hermes Palace Hotel Medan from Ivansyah R.
Review photo of Hermes Palace Hotel Medan 2 from Ivansyah R.
Review photo of Hermes Palace Hotel Medan 3 from Ivansyah R.

3 liked this review

Accommodation's Reply
06 May 2022
Dear Mr Ivansyah, Thank you for staying with us and sharing your feedback on the guest comments. We are sorry to hear that the …was not up to your expectation. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Dina Noviana General Manager
NR
Nonie R.
Staycation
5.7
/ 10
28 Jul 2022
The staff are unfriendly especially the receptionist not recommended for everyone.
Review photo of Hermes Palace Hotel Medan from Noorshita R. S.

3 liked this review

muhammad h. b. m. n.
Staycation
5.6
/ 10
21 Nov 2022
I was tought 4 stars to be rated as 4 stars! Unfortunately. The rooms is worst than 1 star hotel. My floor is smoking floor room! The smoke smell forever in that floor! Even at your room! I'm with baby.
Review photo of Hermes Palace Hotel Medan from Muhammad H. B. M. N.
Review photo of Hermes Palace Hotel Medan 2 from Muhammad H. B. M. N.
Review photo of Hermes Palace Hotel Medan 3 from Muhammad H. B. M. N.
Review photo of Hermes Palace Hotel Medan 4 from Muhammad H. B. M. N.

1 liked this review

Accommodation's Reply
28 Nov 2022
• Dear Mr. Muhammad, Thank you for staying with us and sharing your feedback on the guest comments. We are sorry to hear that the was not up to your expectation. We have discussed the issue with our team to ensure that it doesn’t happen again in the future. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Dina Noviana General Manager
AW
Adi W. K.
10
/ 10
27 Dec 2022
Very good accommodation, I really enjoyed it.
Translated by Google Icon
Review photo of Hermes Palace Hotel Medan from Adi W. K.

4 liked this review

FT
Fadila T.
Holiday
10
/ 10
10 Dec 2022
Comfortable room, cold AC, good breakfast and quite a variety. Eat at a restaurant with a view of the city of Medan on the rooftop
Translated by Google Icon
Review photo of Hermes Palace Hotel Medan from Fadila T. R.
Review photo of Hermes Palace Hotel Medan 2 from Fadila T. R.

3 liked this review

Accommodation's Reply
15 Dec 2022
Dear Mrs. Fadila, Thank you for staying with us and sharing your feedback on the guest comments. We are glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Dina Noviana General Manager
Syarif H.
Business
10
/ 10
01 Sep 2022
The hotel is good in the city center, close to everywhere. In front of the hotel, there are many food vendors at night, near ATMs of all banks, in front near Indomaret, the rooms are nice, the breakfast is delicious. Only drawback, the room window is small, and there is only a small parking lot for the car.
Translated by Google Icon
Review photo of Hermes Palace Hotel Medan from Syarif H.
Review photo of Hermes Palace Hotel Medan 2 from Syarif H.

1 liked this review

Accommodation's Reply
26 Sep 2022
Dear Mr. Syarif, Thank you for staying with us and sharing your feedback on the guest comments. We are glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Dina Noviana General Manager
Muhammad F.
Business
10
/ 10
25 Apr 2022
Comfortable and clean. The waiter is also good. The food is delicious. And the restaurant has a great view.
Translated by Google Icon
Review photo of Hermes Palace Hotel Medan from Muhammad F. A.
Review photo of Hermes Palace Hotel Medan 2 from Muhammad F. A.

4 liked this review

HH
Hendrik H.
Staycation
10
/ 10
28 Mar 2022
Comfortable, good breakfast, the staff is also friendly. Next time will stay at this hotel again. Thank you.
Translated by Google Icon
Review photo of Hermes Palace Hotel Medan from Lianna L.

3 liked this review

Accommodation's Reply
07 Apr 2022
• Dear Mr.Hendrik, Thank you for staying with us and sharing your feedback on the guest comments. We are glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Medan Best regard, Dina Noviana General Manager
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Lobby 4 Hermes Palace Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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