Hermes Palace by BENCOOLEN

Hotels
Jalan. T. Panglima Nyak Makam Banda Aceh Aceh 23117, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
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About Accommodation

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Hermes Palace by BENCOOLEN is a hotel in a good neighborhood, which is located at Ulee Kareng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (6)
Kids Friendly (2)
Excellent Service (4)
Spacious Room (6)
9.4
/ 10
Nasrullah N.
Nice place to stay at banda aceh for both, business and family

Location Info

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Jalan. T. Panglima Nyak Makam Banda Aceh Aceh 23117, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
Lobby Hermes Palace by BENCOOLEN
Lobby 2 Hermes Palace by BENCOOLEN

Discover More About Hermes Palace by BENCOOLEN

Location


Hermes Palace by BENCOOLEN is a hotel in a good neighborhood, which is located at Ulee Kareng.

The hotel has a very good location, also near the Sultan Iskandar Muda International Airport (BTJ), which is only 9.19 km away.

Not only well positioned, but Hermes Palace by BENCOOLEN is also one of hotels near the following Aceh Tsunami Museum within 2.72 km and Baiturrahman Grand Mosque within 2.97 km.

About Hermes Palace by BENCOOLEN

Hermes Palace by BENCOOLEN is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hermes Palace by BENCOOLEN exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hermes Palace by BENCOOLEN is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hermes Palace by BENCOOLEN.

All Facilities

Bar, Cafe and Lounge Hermes Palace by BENCOOLEN
Bar, Cafe and Lounge
Swimming Pool Hermes Palace by BENCOOLEN
Swimming Pool
Entertainment Facility Hermes Palace by BENCOOLEN
Entertainment Facility
Fitness Center Hermes Palace by BENCOOLEN
Fitness Center
Functional Hall Hermes Palace by BENCOOLEN
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Things to Do

  • Barbecue
  • Beach sun loungers
  • Beach towel
  • Children play area
  • Discounted Fitness Center
  • Entertainment for children
  • Fitness center
  • Garden
  • Karaoke
  • Library
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Waterpark

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Sports and Recreations

  • Billiard
  • Cycling
  • Fitness center
  • Table tennis

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 3-10-2023 to 30-11-2023.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hermes Palace by BENCOOLEN?
There are top facilites at Hermes Palace by BENCOOLEN such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermes Palace by BENCOOLEN?
The standard check-in time at Hermes Palace by BENCOOLEN is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hermes Palace by BENCOOLEN provide breakfast?
Yes, Hermes Palace by BENCOOLEN provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,564 verified guests reviews
8.4
Impressive
Fantastic
697
Very Good
1,394
Satisfying
101
Average
372
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (6)
kids friendly (2)
excellent service (4)
spacious room (6)
varied breakfast (1)
tasty food (8)
See More 6
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Language
English
Show Reviews with Photos
Arfandi D. P.
Staycation
9.1
/ 10
21 Jun 2022
June 12 is my son's first birthday. We actually have a house near the Hermes hotel. Since it was my son's birthday and wanted to swim, we chose Hermes Hotel as a place to celebrate. Thank God, my son is happy because he is satisfied moaning in Hermes. The pool is nice and the rooms are clean too.
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Review photo of Hermes Palace by BENCOOLEN from Arfandi D. P.
Review photo of Hermes Palace by BENCOOLEN 2 from Arfandi D. P.
Review photo of Hermes Palace by BENCOOLEN 3 from Arfandi D. P.

1 liked this review

Accommodation's Reply
24 Jun 2022
Dear Pak Arfandi, Warm greetings from Hermes Palace Hotel Banda Aceh. Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and look forward to maintaining it in the future. We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager
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Nelli
10
/ 10
01 Mar 2022
Kamarnya nyaman dan bersih, makanan juga enak-enak, anak juga senang bisa berenang.
Review photo of Hermes Palace by BENCOOLEN from Nelli N.

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Accommodation's Reply
12 Mar 2022
Dear Bu Nelli, Warm greetings from Hermes Palace Hotel Banda Aceh. Thank you for choosing Hermes Palace Hotel Banda Aceh as Mother's Second Home. We are very happy to receive positive feedback and look forward to maintaining it in the future. We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager
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Heryanto
Holiday
8.5
/ 10
10 Jun 2022
Dapat promo epic, anak anak senang banget bisa berenang, kamar juga bagus. Restoran bagus, menu makanan bervariasi, mantablah. Pelayanan hotel terbaik, mulai dari Check in sampai check out lancar jaya dan gak ribet. Thx Traveloka.
Review photo of Hermes Palace by BENCOOLEN from Heryanto H.
Review photo of Hermes Palace by BENCOOLEN 2 from Heryanto H.
Review photo of Hermes Palace by BENCOOLEN 3 from Heryanto H.
Review photo of Hermes Palace by BENCOOLEN 4 from Heryanto H.
Review photo of Hermes Palace by BENCOOLEN 5 from Heryanto H.
Review photo of Hermes Palace by BENCOOLEN 6 from Heryanto H.

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Accommodation's Reply
14 Jun 2022
Dear Mr. Heryanto, Warm greetings from Hermes Palace Hotel Banda Aceh. Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and look forward to maintaining it in the future. We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager
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SK
Syifana K.
9.7
/ 10
29 Jul 2023
Review photo of Hermes Palace by BENCOOLEN from Syifana K.

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Accommodation's Reply
02 Aug 2023
Dear Ms. Syifana Khumairoh, "Warm greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and look forward to continuing to keep it up. We are waiting for the return of you and your family at the Hcermes Palace Hotel Banda Aceh. Yours faithfully. Budi Syaiful. General Manager.
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SM
Sundusing M.
8.8
/ 10
30 Jun 2023
Review photo of Hermes Palace by BENCOOLEN from Sundusing M.

2 liked this review

Accommodation's Reply
05 Jul 2023
Dear Mr/Ms Sundusing Madia,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and look forward to continuing to keep it up. We look forward to welcoming you and your family back to the Hermes Palace Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
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UA
Ummi A.
8.5
/ 10
25 Dec 2023
Review photo of Hermes Palace by BENCOOLEN from Diana S.
Review photo of Hermes Palace by BENCOOLEN 2 from Diana S.
Review photo of Hermes Palace by BENCOOLEN 3 from Diana S.
Review photo of Hermes Palace by BENCOOLEN 4 from Diana S.
Review photo of Hermes Palace by BENCOOLEN 5 from Diana S.
Review photo of Hermes Palace by BENCOOLEN 6 from Diana S.
Review photo of Hermes Palace by BENCOOLEN 7 from Diana S.

1 liked this review

Accommodation's Reply
01 Jan 2024
Dear Mrs. Diana Sahfitri,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to maintain it in the future. We await the return of you and your family at Hermes Palace Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
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MM
Munawarsyah M.
Business
8.5
/ 10
08 Dec 2023
Review photo of Hermes Palace by BENCOOLEN from Iwan R.

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Accommodation's Reply
01 Jan 2024
Dear Mr. Munawarsyah,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to maintain it in the future. We await the return of you and your family at Hermes Palace Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
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dian e. s.
This is a private profile
Holiday
8.5
/ 10
08 May 2022
Review photo of Hermes Palace by BENCOOLEN from Dian E. S.
Review photo of Hermes Palace by BENCOOLEN 2 from Dian E. S.

1 liked this review

Accommodation's Reply
21 May 2022
Dear Bu Dian, Warm greetings from Hermes Palace Hotel Banda Aceh. Thank you for choosing Hermes Palace Hotel Banda Aceh as Mother's Second Home. We are very happy to receive positive feedback and hope to maintain it in the future. We look forward to welcoming you and your family back at the Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager
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L
Lilyana
Holiday
10
/ 10
14 Feb 2024
Friendly and fast service, we always stay in this hotel during visiting Banda Aceh. Recommended to stay.

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Accommodation's Reply
15 Feb 2024
Dear Mrs. Lilyana, Thank you for staying with us and sharing your feedback on the guest comments. We are to glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh. Best regard, Budi Syaiful. General Manager.
EH
EdyTr H.
Staycation
9.4
/ 10
21 Oct 2023
Comfy and clean. Good service and privacy. Recommended:).

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Accommodation's Reply
28 Oct 2023
Dear Mr. Mohammad Adib Hj Abdullah, Thank you for staying with us and sharing your feedback on the guest comments. We are to glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh. Best regard. Budi Syaiful. General Manager.
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Lobby 4 Hermes Palace by BENCOOLEN

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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