EXTERIOR_BUILDING DoubleTree by Hilton Surabaya
LOBBY DoubleTree by Hilton Surabaya
SWIMMING_POOL DoubleTree by Hilton Surabaya
HOTEL_SERVICES DoubleTree by Hilton Surabaya
HOTEL_SERVICES DoubleTree by Hilton Surabaya
See All Photos
All Photos

DoubleTree by Hilton Surabaya

Jl. Tunjungan No. 12, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60275

Guest Review


823 review

Top Reviews
"One of the best new hotel. The staff was very friendly and amazingly some of them asked my name and everytime I met them they called me with my name. It was a great effort. The food taste was standard for 5 star hotel (I tried in room dining and makan kitchen) but the portion was so great. This is the first time I ate in room dining in hotel and really full. The breakfast is really complete most of everything was there except smoked salmon (but its okay it just my preference). The room was spacious. I was not stay at suite but the room was spacious. The amanities was great, but it supose to have pairs of everything since my booking is for 2 pax. But I only have one and need to request (but they just came right away). Location was great. At the city center. Near with local street food and mall. Definitely will come back again."
Pilipus H. J.
"I super like this hotel. So modern interior. Big space. Great Bed and pillow. Really recommended."
Suryadi S.
"It was a nice staycation at DoubleTree. It’s located downtown. However, the street might be busy at noon due to traffic. But overall, I like staying and spending my weekend here. The bedroom is nice. I really like the heavy banquet so it’s perfectly wrapped and make myself warm during night. One thing that DoubleTree should be paying attention to, is the breakfast time. I didn't see any gloves provided by the staff. Guest could easily take the food without any gloves on, and with this pandemic situation, I felt unsafe and insecure to eat. Even though hand sanitizer are nearby, but still…. So hope doubletree can consider to provide plastic gloves"
Enrico S. P.
See All Reviews
Based on 823 guests

Show reviews that mention

Sort by
Most Recent
  • Most Recent
  • Score (Low to High)
  • Score (High to Low)
See all reviews
  • See all reviews
  • Business trip
  • Family vacation
  • Romantic vacation
  • Shopping and Culinary
  • Backpacking
  • Medical Travel
  • English
  • Indonesian
  • Malay
  • Thai
  • Vietnamese

Ouch! Seems like no review fits the current filters. Please change or reset your filters to show reviews.


Swimming Pool
24-Hour Front Desk
See All Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast served to the table
    • Breakfast (surcharge)
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Continental breakfast
    • Dining area
    • Gluten-free meals
    • Hot breakfast
    • Nightclub
    • No alcohol
    • Bar
    • Show cooking restaurant
    • Snack bar
    • Snacks
    • Dietary menu
    • Vegetarian meal
    • Winery
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Doorman
    • Early Check-in
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Early check-in
    • Elevator
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Kitchenette
    • Microwave
    • Minibar
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoking area
    • Smoke-free
    • Terrace
  • Transportation
    • Airport transfer
    • Area shuttle
    • Bicycle rental
    • Car rental
    • Parking with surcharge
    • Secure parking
    • Shopping center shuttle
    • Valet parking
    • Valet parking (surcharge)
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference hostess
    • Conference room
    • Meeting facilities
    • Projector
  • Things to Do
    • Children play area
    • Fitness center
    • Health club
    • Outdoor pool
    • Sauna
    • TV lounge
  • Accessibilty
    • Disabled access friendly
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Shops
  • Shuttle Service
    • Airport transfer (surcharge)
    • Train station pickup
    • Airport transfer
  • Family-friendly Facilities
    • Kids club
    • Children pool
  • Sports and Recreations
    • Fitness center
  • Kids and Pets
    • CRIBS
  • Connectivity
    • Free WiFi


    Ciputra Water Park
    11.94 KM
    Bung Tomo Stadium
    13.19 KM
    Mojokerto Terminal
    41.11 KM
    Mojokerto Station
    41.17 KM

    From 14:00
    Before 12:00


    DoubleTree by Hilton Surabaya is a hotel in a good neighborhood, which is located at Genteng.

    The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 14.72 km away.

    Not only well positioned, but DoubleTree by Hilton Surabaya is also one of hotels near the following Ciputra Water Park within 11.94 km and Mojokerto Station within 41.17 km.

    About DoubleTree by Hilton Surabaya

    Whether you are planning an event or other special occasions, DoubleTree by Hilton Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

    From business event to corporate gathering, DoubleTree by Hilton Surabaya provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at DoubleTree by Hilton Surabaya , a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at DoubleTree by Hilton Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from DoubleTree by Hilton Surabaya exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    DoubleTree by Hilton Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at DoubleTree by Hilton Surabaya .


    We are committed to providing a safe, enjoyable experience to every guest. Executive Lounge benefits will be available at The Koffee on Lobby level area.

    Road Closure Oct 30th due to Carnival Event

    Searching for info
    Searching for rooms
    Indonesia(52,554 Hotels)>
    East Java(5,501 Hotels)>
    Surabaya(1,645 Hotels)>
    Genteng(120 Hotels)>
    DoubleTree by Hilton Surabaya