I am glad that I made the decision to stay here for four days straight. The review is so good based on what people said in the internet, and here I am to confirm that it 's a fact. The receptionist is so kind and helpful. The housekeeping always make sure the room is clean whenever I ask for making up the room. The sky lounge is great. The room itself has enough space for me. The air conditioner works well, the hot water works well, the TV has varied channel, the lift works well. All is great. I do really enjoy my time in Surabaya, especially in Great Diponegoro. Another great thing is its location. It is almost close to places I wanted to visit during my trip. One more thing, the security is also helpful and humble. Almost everyone here is doing great at their job. As a suggestion, it would be great if you could fix the service for breakfast. One time, I was there for breakfast around 10. There wasn't much food left and while I was eating, some staff picked some food by hand, ate, and walked away. I know this one could be fix and I am looking forward to the improvement. Thank you.