Sukomanunggal
29 Jan 2023 • 1 Night • 1 Guest • 1 Room

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    Guest reviews in Sukomanunggal

    8.3
    Impressive

    36913 reviews from hotels in Sukomanunggal with aggregated rating of 8.3/10.

    Review from various users that have stayed in Sukomanunggal will help you to choose the perfext hotel easily!

    Jenkin D.
    This is a private profile
    Verwood Hotel and Serviced Residence Surabaya
    5.2
    / 10
    10 Jan 2023
    The hotel needs maintenance. Everything is breaking down. They do not clearly mention when booking a room which is smoking and which is non-smoking. They wanted to give us Smoking rooms and we had small kids and an infant with us! Even though we had clearly marked non-smoking, they have the audacity to tell us that it is just a request Which they are not obligated to fulfill! We had to do multiple calls, and resort to begging to get non-smoking rooms. This is not how you treat guests! And even though we had booked 3 hotel rooms for 4 nights, they wanted to give us the rooms separately on different floor levels. When you know that you have 3 rooms booked by the same family, you should make an effort to provide them with rooms together. Ultimately very bad experience with this hotel. The only good thing was that it is next to good restaurants. But that's it! Nothing else is good about it. Never ever again! Stay away!

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