We had a pleasant stay at Langham. The staff are great, very keen on details. The atmosphere was nice, the breakfasts were good. We had an upgraded room to a cityscape view, just tell if you're bringing a kid, they will provide you with cute little tents and amenities, amazing experience 🤍
best hospitality! we stayed 1 night for staycation, everything so smooth and easy. best part, staff nice and set up a birthday compliment for my daughter. protocol for covid safe is done very well, even when breakfast at resto thank you The Sultan!
During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
We had some great time Staying at Sultan Hotel, large hotel, where we van enjoy The Tennis Court, Swimming pool, and The Fitness Center. All my Family was so enjoy, The room and The facilities. The location is in The Central of Jakarta, near to Senayan, to SCBD and several Culinary area. Thank you Sultan for for having me to stay ….
It ' s not my first time. I often stay in this hotel. Very clean, comfortable, and I love their room fragrance/scents, their staff especially Pak Syam-very polite, good attitude, friendly, helpful, give excellent service. Provide every single thing I requested. Thanks Grandhika Hotel. The bigger/more spacious car park space will be better (perfect).
Quiet, clean room. Older style like marble floors, wood panelling, and towels/bedsheets are on the older side but clean. I had a peaceful few nights in a very comfortable bed. There were amenities like a hairdryer and bedroom slippers, a large desk for working at. Excellent location in South Jakarta, there are affordable eateries nearby including the Lucy Compound and Blok M. Very satisfied. The massage at the spa was nice until the masseuse used her dirty hands which had massaged my feet to also massage my face. That was an unpleasant end to an otherwise enjoyable massage.
This hotel has good location which near to Blok m MRT station and local culinary, however the service need to be improved. They didn't provide key card due to system problem and it tooks 3 nights (I think more) so everytime I want to my room I have to wait them to assist me to get to my room. Secondly, they didn't provide buffet breakfast, the breakfast was served by individual plate with simple menu, while if compare to other hotels with same price they still provide a simple buffet.