Pakis Residence Surabaya

Staying here if you bring a baby is very good. Starting from the hot water, the bed is wide and comfortable, the sound is also not noisy, so you can rest. Especially at night, there are many people selling food in front. Next, if I go to Surabaya I will stay here again ☺️

The parking lot is not spacious. The narrow room has no space for prayer and there is no prayer room either. Only get soap, not including toothpaste and brush

Nyaman banget! Kamar dan toilet super bersih, cukup deket kalo mau ke mana-mana jadi gampang karena lokasinya super strategis. Fasilitas wifi nya kenceng pol. Next kalo ke Surabaya lagi pasti booking di sini lagi✨

Be careful if you want to stay here, today is the 3rd day I sleep here because I have a need in Surabaya and I often stay here, when I woke up this morning there was a fairly large centipede in my bed. So I asked to move upstairs, when I moved upstairs I was told to compensate for the stains on the mattress in my old room. When I looked at the new room, it turned out that there were also the same stains on the mattress in the new room, and the stains were exactly the same as the stains in my previous room, only the size was bigger in the old room. But the staff said that he had checked before I entered and there were no stains in my old room. Even though I wasn't told about these stains so I didn't know and didn't check before going in if the mattress had stains or not, because the stains were on the underside of the blanket which I'm sure people wouldn't even check the whole bed for stains or No. Remembering that hotel room sheets always have stains! I've been staying here frequently since 2019 and this is the first time I've been told to pay for a stain I didn't make! Very strange, there are 2 rooms with the exact same stain model! But it's okay, I've paid the staff 100 thousand. And I immediately checked out even though there was still 1 day left because I was afraid that there would be stains or problems in the room which was already problematic, instead I would be the one told to pay again hahaha, the staff said he had already checked before I checked in, even though he couldn't even do that. prove that there are no stains before I enter, considering that there are no photos or notes about the cleanliness of the room. So today I have a double loss 1. There was a centipede on my bed, my husband tried looking for it but couldn't find it because it had gone under the mattress 2. I was told to compensate for a stain that I didn't make so instead I was compensated because there was a dangerous animal in bed, instead I'm out of money! So, be careful before entering, it's better to check and take photos of the condition of the room, especially the mattress, or it's better to just skip looking for another hotel. Here the price is almost 200 thousand, if you go to a 3 star the room price is 300 thousand but the same breakfast and room, towels and bed sheets are guaranteed to be clean! Here the rooms are also dirty, the floor of the room is dirty, the bathroom has lots of centipedes, the towels and mats are the same scary color! I deliberately gave it 5 stars so that my review would appear, even though it's okay 😏

Nice to stay here. Friendly reception. The hotel is clean with mineral water, soap, towels. Finding food is easy, around the hotel there are many food vendors. Close to Indomaret and Alfamart. Car park outside. If you want your room cleaned, just say so. Wifi is very smooth. Tv ac hot water works well. You can extend your stay directly at the hotel. You can't see the hotel nameplate from the road, so just remember the street number. The initial order was only 2 days, but because the atmosphere was comfortable and clean it finally arrived 6 days. Good luck.

The rooms are comfortable, the location is strategic in the city center, the price is also suitable in the pocket. Really like.

Just minus the bathroom smell, everything else is OK.

Clean, comfortable rooms, friendly service. The location is strategic, many are selling food. What is definitely recommended is staying with family. .

The rooms are quite spacious, clean. The location is very strategic, food vendors near. Anyway, if you go to Surabaya, you just want to stay here.