Virgin Australia is the second largest low-cost airline in Australia, formerly known as Virgin Blue Airlines. Virgin Australia operates its flight service to 58 domestic and international destinations across Asia-Pacific, Africa, Middle East, Europe, and America. Virgin Australia offers flights in three classes, ranging from Economy Class, Premium Economy Class, to Business Class.
In the Economy Class cabin, seats are quite spacious with a 75-cm pitch and 43-cm width, all covered in a luxurious leather material. Meanwhile, passengers traveling on a long-haul flight will get a more spacious legroom, measuring up to 81 cm, with a 3-3-3 seat configuration. Throughout the flight, Economy Class passengers can enjoy an in-flight entertainment through a touchscreen LCD monitor, offering a great selection of movies, TV shows, and music. Moreover, a wireless entertainment facility for mobile device is also available to make the flight journey become more enjoyable.
The in-flight meal service is only available for passengers traveling on a long-haul flight. Meanwhile, passengers traveling on a short-haul international flight will be served with teas, coffee, and mineral water. However, passengers can still purchase meals directly on board.
Virgin Australia’s Premium Economy Class offers more legroom than any other Australian airlines. Seating is made more comfortable with a generous 41-inch seat pitch and 9-inch recline. Passengers can also enjoy the 10.6-inch in-flight entertainment screen, complete with a noise-canceling headset. In-seat electrical power and USB port are also available to keep the passengers stay connected during the flight. In addition, Premium Economy Class passengers also have access to Virgin Australia’s dedicated premium check-in facility.
Passengers will get to enjoy a champagne cocktail and canapes even before take-off. Meals will be served on fine-dining dishwares, complete with a selection of wines, liqueurs, perfectly brewed Nespresso coffee, and refreshing Madame Flavour tea.
Business Class passengers traveling with Virgin Australia will get a check-in and boarding priority, as well as special access to the airport lounge. Meanwhile, in the Business Class cabin, all seats can be reclined to a 203 cm flatbed. Each seat is equipped with a 16-inch LCD screen, power outlet, and USB port. Passengers traveling on a long-haul flight will also get to enjoy a bigger seat and LCD screen. In addition, Virgin Australia also provides a pillow and duvet, as well as an amenity kit that includes skincare and cosmetic products, for passengers traveling on a flight with a duration of more than three hours.
Virgin Australia provides an in-flight meal service that includes gourmet menu options and wine selections, which can be customized through the Express Dining service. Passengers traveling on a short flight will also be served with main dining menu, salad, dessert, as well as a variety of refreshing beverages.
To reward its most valuable passengers, Virgin Australia offers a loyalty program called Velocity Frequent Flyer. The program is divided into three membership tiers, which are Silver, Gold, and Platinum. Each tier comes with its own benefits, such as lounge access, booking priority, and check-in priority. Members can earn points by traveling with Virgin Australia or other partner airlines. In addition, points will also be rewarded when members book an accommodation on the airline’s partner hotels or use credit cards partnering with Virgin Australia. Accumulated points can then be redeemed for a free holiday package, accommodation, merchandise, and other exciting rewards. Every Virgin Australia passenger is eligible to be a member and they can sign up online through the airline’s official website.
Virgin Australia’s airport lounge offers an array of facilities with the best quality, that are to design every passenger’s travel needs. Passengers can keep up to date with their boarding time as these lounges are equipped with screens displaying flight informations. However, while waiting for boarding, passengers can relax and sip a cup of coffee, or have a quick lunch from the buffet. Passengers can even squeeze in some work using the free WiFi connection, even conduct a meeting in a private room with a capacity of seven people. In addition, an array of latest magazines and newspaper are also available to keep passengers updated about the world. Bathrooms facilities are also available, each equipped with towels and amenity kits, as well as skincare and cosmetic products.
Virgin Australia’s female flight attendant uniform is dominated in red, featuring a well-fitted knee-length dress, as well as a purple shawl and a charcoal belt to complete the look. Meanwhile, Virgin Australia’s male flight attendants wear a three-piece suit that features a charcoal jacket and vest, layering the white shirt underneath. The suit is paired with a purple tie, matching with the female flight attendant’s shawl. The uniform was designed to create an elegant and professional look, without hindering the flight attendant’s mobility in providing the best service to passengers.
Please find the check-in time for all Virgin Australia flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
45 minutes before departure
30 minutes before departure
1 hour before departure
45 minutes before departure
Online check-in is also available for Virgin Australia flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Virgin Australia Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Virgin Australia Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Virgin Australia directly to reschedule.
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