United Airlines is one of the founding members of Star Alliance, the first and world’s largest airline alliance. The airline serves flights to 235 domestic destinations in the United States and 136 international destinations in 60 countries across Asia, America, Europe, and Oceania. United Airlines offers four classes of flight class, which are United Economy, United Business, United First, and United Polaris.
This economy class from United Airlines is further divided into Economy Plus and Basic Economy. Compared to Basic Economy, Economy Plus seats feature up to five inches of extra legroom, offering comfort at an affordable price. Economy Plus seats are also located near the front of the United Economy cabin, thus providing easier access to exit the aircraft upon arrival. However, all economy cabin class passengers can enjoy a variety of in-flight entertainment such as United Private Screening, DIRECTV, on-site high-quality audio, magazines, as well as free WiFi network.
With professional chefs from The Trotter Project, United Economy passengers will get to enjoy appetizing meals which vary depending on the flight route and duration. Meals range from packaged snacks to wine and multi-course meals.
United Business is only available for flights between the United States and Latin America or the Caribbean. With United Business, passengers can relax in premium cabin services, which include free baggage checking, extra wide and comfortable seats, gadget storage next to the seat, and gadget’s battery charger. These services are designed to ensure passengers will arrive at the destination with a good mood and refreshed feeling.
United Business passengers will be served with snacks, fresh fruits, and other mouth-watering cuisines. Some refreshing drinks are also available, such as tea, soft drinks, coffee, as well as a variety of wines, beers, and other alcoholic beverages.
United First from United Airlines is aimed to provide superior comfort and service for each of its passenger. The new, extra-spacious United First seat was designed for comfort and convenience, whether passengers want to relax or work during the flight. The seat features beautifully contoured two-tone leather, an adjustable headrest, and a padded seat cushion. Storage spaces for personal items are also available, such as an in-arm tablet/laptop slot, a personal water bottle console, and double seatback pockets.
Through the Trotter Project, United Airlines is proud to partner with a team of renowned chefs to offer refreshed, restaurant-quality dining onboard. United First passengers may receive premium snacks, fresh fruit, refreshments or a full meal service with two entree choices, depending on the flight duration.
United Polaris is a reinvention of United Airlines’ international premium cabin travel experience, offering elevated comfort and service from lounge to landing for a restful night's sleep in the air. Passengers in flying in the United Polaris cabin relax in one of the custom-designed personal onboard suites with added privacy, comfort and convenience. Passengers will also be provided with sleep-focused amenities such as custom Saks Fifth Avenue luxury bedding and spa-quality Cowshed products from Sohjo House & Co.
United Polaris offers a new chef-designed, multi-course inflight dining experience, which features fresh, seasonal ingredients and bold flavors from around the world. Passengers can also enjoy signature beverages such as bubbly Mimosas in the morning, or a hand-crafted customized wine in the afternoon.
MileagePlus, the frequent flyer program from United Airlines, is nominated for the best frequent flyer program by Global Traveler magazine. MileagePlus program is divided into several memberships tiers, which are MileagePlus Premier Silver, Premier Gold, Premier Platinum, and Premier 1K. With MileagePlus, all United Airlines’ loyal passengers can earn award miles points every time they fly with United Airlines, United Express, or use services from United Airlines’ partners. The accumulated points then can be redeemed for various rewards, such as airline ticket discount with United Airlines and other Star Alliance members, hotel discount, car rental discount, as well as other exciting benefits.
While waiting for departure, United Airlines passengers can relax in the airline’s airport lounge, known as United Club. This airport lounge provides many facilities, such as WiFi access, as well as dining options such as breakfast menus, snacks, and beverages. To enjoy these facilities, passengers must register themselves as a member by signing up at https://www.united.com, through the representative of the United Club at various United Clubs, or by phone. Every United Airlines passengers above 18 years old are eligible to become members of the United Club.
United Airlines’ flight attendant uniform aims to create an elegant and fashionable look. Female flight attendants are dressed in a dark blue mini dress, completed with a long-sleeved top in matching color. Meanwhile, male flight attendants look dashing in a black suit paired with comfortable trouser. Completed with a dark blue tie, the uniform really creates an impression of professionalism and responsibility. The well-fitted uniform also allows freedom of movement and comfort, ensuring all flight attendants to present the best service to passengers.
Please find the check-in time for all United Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before departure
30 minutes before departure
2 hours before departure
1 hour before departure
Online check-in is also available for United Airlines flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit United Airlines Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to United Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact United Airlines directly to reschedule.
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