Turkish Airlines

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Departure City

...

Destination

...

Round-Trip?

Departure Date

21 tháng 11 2019

Passenger

1 Adult

Seat Class

Economy

Turkish Airlines: An Introduction

Turkish Airlines, one of the most celebrated prominent airlines in the world, has the fourth largest flight network. The airline offers flights to 290 destinations in 119 countries across Europe, Asia, Africa and the Americas. Turkish Airlines takes passengers to exotic destinations in its economy and business classes.

Turkish Airlines Seat Class

Economy Class

The seats in the economy cabin of Turkish Airlines are 31 – 32 inches wide with a seatback that can recline up to 6 inches and a seat pan that can be moved forward to 1.5 inches, allowing passengers to sit comfortably during both short-haul and long-haul flights. Turkish Airlines also keeps its Economy Class passengers entertained during their flight by providing a range of facilities, from in-flight entertainment accessible through the TV in front of their seats, to a 24-hour WiFipass that the passengers may purchase to stay connected during the flight. Every Economy Class passenger is entitled to 20 kg of baggage. In 2016, the Turkish Airlines Economy Class placed seventh in the World’s Best Economy Class ranking by Skytrax.

In-flight Meal

Turkish Airlines takes pride of the Turkish culinary tradition, hence Turkish cuisines can be found in almost all its flights, including Economy Class. Aside from Turkish cuisines, Turkish Airlines also serves world cuisines onboard its international flights and hot sandwiches on domestic flights. Passengers flying on international routes may also request special meals to meet their medical, dietary and religious restrictions.

Business Class

Turkish Airlines ensures the utmost comfort and convenience for its Business Class passengers both on ground and onboard. Prior to their flight, Business Class passengers can avoid long lines by queueing at the Business Class counter, while during the flight, they can enjoy the airline’s various facilities from the comfort of their seat. Every seat in Business Class includes an ottoman, which makes a 75-inch-long bed when fully reclined. Seats are also equipped with a privacy screen, through which passengers can enjoy various movies, music and games. Business Class passengers are allowed 30 kg of checked baggage and two cabin luggage.

In-flight Meal

Passengers are greeted with welcome drinks as they get onboard a Turkish Airlines flight, where they will enjoy innovative, restaurant-quality dishes served by the airline’s Flying Chefs. Passengers can also expect to find a full bar menu onboard, which mixes both alcoholic and non-alcoholic drinks, including the famous Turkish Coffee. Customized porcelain dinnerware and exclusive glassware are used to serve the meals.

Turkish Airlines Privilege Programs

Miles & Smiles

Miles & Smiles, the frequent flyer program of Turkish Airlines, allows its members to earn mileage from flying with Turkish Airlines and its partners, staying in partner hotels, shopping in Alliance stores, and renting cars from authorized partners. Miles & Smiles Classic cardholders will get 15% more mileage, Classic Plus cardholders will get 25% more, and Elite and Elite Plus cardholders, 50% more.

Aiport Lounge

Access to Turkish Airlines’ airport lounges are granted to Business Class passengers and Miles & Smiles cardholders, who may invite their family or a guest into the lounge. Available in the departure and arrival terminals at Turkish Airlines’ destination airports, the lounge offers such facilities as free WiFi, meeting rooms, food and beverages, newspapers, magazines and prayer rooms, among others.

Turkish Airlines Fleet

Airbus A340-300

Seat class:

Economy
Business

Seat layout:

2-4-2 (Economy)
2-2-2 (Business)

Seat pitch:

33 inches (Economy)
60 inches (Business)

In-flight entertainment:

Available

WiFi:

Not Available

Power/USB port:

Available

Boeing B777-300ER

Seat class:

Economy
Business

Seat layout:

3-3-3 (Economy)
2-3-2 (Business)

Seat pitch:

31 inches (Economy)
78 inches (Business)

In-flight entertainment:

Available

WiFi:

Not Available

Power/USB port:

Available

Turkish Airlines In-flight Crew

The uniform of the Turkish Airlines flight attendants is dominated by the color navy blue. The three-piece skirt suit consists of a blazer, a vest and a below-the-knee straight skirt. The crew wear a white shirt under the three-piece suit skirt. The blazer features a wide peak lapel adorned by golden buttons just below the right and left shoulders and a pin bearing the airline’s code. A blue scarf featuring a modern interpretation of Turkish motifs is tied in a bow-tie fashion around the neck.

Turkish Airlines Passenger Policy

Infant Passenger Policy (0-2 Years Old)

Infants aged 2 days or less are prohibited from flying.
Infants aged between 2 and 7 days are required to submit a medical certificate, stating they are fit to travel by plane.
Tickets will be issued for infants, but they will not have an independent seat. Parents and guardians must hold the infant on their lap.
Infants are prohibited from traveling alone. They must be escorted by an adult aged at least 18 years old.
Parents or guardians who would like to order baby food for their children must do so during booking or at the latest 24 hours before departure.

Child Passenger Policy (2-12 Years Old)

Child tickets will be issued for children aged 2 to 12 years old.
Passengers aged 2 to 7 years old must be escorted by their parent or a guardian aged at least 18 years old.
Passengers aged 7 to 12 years old can travel alone (Unattended Child Passengers) or with a companion hostess (Attended Child Passengers).
Parents or legal guardians of Unattended Child Passengers must fill in and sign the Unaccompanied Minors Declaration Form at the check-in counters. The service is available with an additional fee. Unattended Child Passengers will be accompanied by the airline’s staff on ground and by the cabin crew onboard.
The Unaccompanied Minors service can only be attained if the booking and request are made by the child passenger's parents or a person authorized by the parents.
Parents or guardians of Attended Child Passengers must fill in and sign the Accompanied Child Transit Authorization Form, in which they specify the language spoken by the child. Requests for this service must be made at latest 48 hours before departure.
If the child is handed over by someone other than his/her parents or guardians, the person handing over the child must present a notarized Authorization Document.
The child passenger’s parents or legal guardian must wait in the airport until the plane has taken off.
Parents and legal guardians bear all cost of the service provided to their child.

Pregnant Passenger Policy

Passengers with a pregnancy of 27 weeks must present a medical certificate, stating they are fit to fly.
Passengers with a single pregnancy of up to 35 weeks must present a medical clearance from a doctor before flying.
Passengers with a multiple pregnancy of 28 to 31 weeks must present a medical clearance from a doctor before flying.
The medical certificate must be dated at least seven (7) days before departure.
The doctor’s name, diploma number, and signature must be stated clearly on the certificate.

Disabled Passenger Policy

Disabled passengers must provide a medical certificate dated 10 days before departure.
Passengers with visual and hearing impairment can bring a trained service dog into the cabin for free.
Passengers requiring a wheelchair, stretchers or other assistive devices from the airline must submit their request at least 48 hours before departure.
Passengers requiring other assistive devices, such as an oxygen bottle or other respiratory equipment, must notify the staff at least 48 hours before departure.
Passengers with disability who cannot use the lavatory or exit the aircraft in emergency situations by themselves must travel with an escort.

Turkish Airlines Check-in Time

Please find the check-in time for all Turkish Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route	Recommended Check-in Time	Check-in Time Limit
Domestic	1 hour before departure	45 minutes before departure
International	2 hours before departure	1 hour before departure

Turkish Airlines Online Check-in

Online check-in is also available for Turkish Airlines flights. Please follow the steps below.

Go to Turkish Airlines web check-in page
Enter your booking code, or other booking details, as instructed
Complete your check-in details
Save and/or print your boarding pass

Turkish Airlines Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Turkish Airlines Refund Policy for a complete information on refund.

How to Refund

Turkish Airlines Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Turkish Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Turkish Airlines directly to reschedule.

How to Reschedule

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