SilkAir, a subsidiary of Singapore Airlines, is an exclusively regional airline serving Asian and Australian markets. With a network that extends across 15 countries and with more than 20 years of experience, SilkAir provides passengers with excellent hospitality and great comfort on both its economy class and business class.
The SilkAir Economy Class is equipped with ergonomic seats complete with spacious legroom and adjustable headrests for extra comfort. Passengers in the mood for some entertainment may enjoy Silkwinds, the airline’s award-winning in-flight magazine, or SilkAir Studio, an in-flight entertainment system offering dozens of movies, TV programs and music. SilkAir Studio can be downloaded to the passengers’ devices, thanks to the in-flight WiFi connection, but in-flight downloading is only available on Android.
One of SilkAir’s signature dishes is Singaporean nasi lemak served with grilled fish cake, fried chicken and anchovies, and completed with spicy sambal. However, passengers who prefer Western cuisines can try SilkAir’s healthy salmon steak served with carrot and beans, and topped with mushroom sauce. Moreover, SilkAir is also prepared to accommodate passengers with special dietary restrictions.
All seats in SilkAir’s Business Class are equipped with a partition, a table-like piece between two chairs to give extra space. SilkAir also provides a pillow and a blanket, as well as an adjustable armrest for more comfortable sitting. Each chair in Business Class is 39-inch wide and covered with stylish leather. Passengers will also be pampered by a personalized service from the cabin crew, who will cater to their every need during the flight. Business Class passengers will also get to experience in-flight entertainment, made more enjoyable with tablet devices offered exclusively for them, available on flights with a duration of two hours or longer.
Business Class passengers receive the utmost priority in various areas including meals. SilkAir caters to a wide range of dietary preferences, serving low-fat, sugar-free and low-calorie meals, as well as nut-free, non-seafood, and low-lactose meals. The airline also serves food for passengers with diabetes.
KrisFlyer members will earn miles every time they fly with not only SilkAir but also its more than 30 airline partners. They will also earn miles each time they conduct transaction with more than 170 non-airline partners around the globe. Every S$1 spent using the KrisFlyer membership card will be rewarded with 1.5 miles. KrisFlyer members can stay in a hotel, rent a car, shop with a credit card, or make an international call without complication, all while getting bonuses and discounts. Members also get to shop at SilkAir’s store partners, mostly known as KrisShop, and enjoy KrisFlyer Spree, Singapore Airline’s online mall where passengers can find more than 2,000 brands from around the world.
SilkAir’s flight attendant uniform is designed in two colors: aqua blue for the junior crew and red plum for the senior crew. Both kinds are paired with a dark blue skirt, reflecting its ties with its parent company. The combination of dark and light colors exudes a youthful energy among the crew members. The uniform also features an asymmetric neck cut with a large bow on the right shoulder, giving the outfit its modern yet classic stylish look. A seagull georgette bow pin personifies the airline’s logo in a feminine way.
Please find the check-in time for all SilkAir flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
2 hours before departure
40 minutes before departure
Online check-in is also available for SilkAir flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit SilkAir Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to SilkAir Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact SilkAir directly to reschedule.
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