Established in November 1920, Qantas is one of the founders of oneworld® alliance—the third largest airline alliance in the world. The airline is registered as a limited company under the same name, Qantas, which is an acronym of Queensland and Northern Territory Aerial Services. Being one of the oldest airlines, Qantas currently serves flights to 150 destinations across all continents. Qantas offers flights in four different classes, which are Economy Class, Premium Economy Class, Business Class, and First Class.
Unlike most economy class cabins, Qantas provides a more ample legroom in its Economy Class. With its ergonomically-designed seats, Qantas offers a comfortable trip for their passengers. Each seat is equipped with lumbar and foot support to make sure passengers feel relaxed throughout the flight. Passengers can also enjoy a wide range of movies and television programs, music, or games.
Passengers in the Economy Class can order their meal online, since 12 hours prior to departure. A selection of quality snacks and refreshment are also ready to be served onboard, such as Bickford’s and Maltesers.
Premium Economy Class passengers are privileged for priority check-in at dedicated check-in counters and priority access to a dedicated boarding lane. The seats in the Premium Economy Class cabin were designed by Marc Newson and made by Recaro, featuring more comfort with adjustable height and footrest. Each seat is completed with hundreds of entertainments, from movies, television programs, interactive games, to radio channels. To add more to their comfort, passengers can also request for an amenity kit, containing eyeshades, toothbrush, and socks.
Qantas contemporary dishes are inspired by Rockpool and specially designed by its chef and founder, Neil Perry. Qantas’ Premium Economy Class presents a range of quality wine and champagne, with recommendations by an experienced sommelier.
Qantas provides a Chauffeur Drive service, which will pick up its Business Class passengers to or from the airport. Inside the Business Class cabin, seats are made to with Skybed technology to provide more comfort, equipped with an adjustable reclining seat that can be transformed into a 2-meter bed and a massage option. A 12-inch screen will accompany passengers throughout the flight, providing interactive entertainments such as television program, movies, destination map, and games.
Business Class passengers can enjoy a variety of luxurious meals designed by Rockpool, each made with high-quality ingredients and prepared with care. For shorter flights around Asia and Australia, Qantas also offers simpler breakfast choices with faster service.
Qantas’ First Class service offers the ultimate comfort, beginning from the departure lounge to the moment of arrival at the passenger’s destination. During the flight, passengers will be pampered with fully reclining seat, completed with comfortable duvet and pillow made of quality sheep's skin. With more than 1,500 choices of interactive entertainments, Qantas makes sure that its passengers would not get bored throughout the flight. The suites in the First Class are also equipped with an 110-volt electricity plug if passengers need to charge their smartphone or laptop.
Qantas offers restaurant-quality meals for its First Class passengers Designed by a professional chef, Neil Perry, Qantas serves a set of 8-course meal that tantalizes the palate. Lines of award-winning wine and champagne will also be served to complement the dining experience.
Qantas' frequent flyer program invites its member to join and collect miles, which can be redeemed for a variety of privileges offered by oneworld® alliance and its partners. Qantas Frequent Flyer membership is divided into three tiers, which are are Silver Status, Gold Status, and Platinum Status. The accumulated mileage and flight spending will be converted to Status Credits, which determines the membership tiers and therefore, the privileges members will get to enjoy. Members will also earn Qantas Points every time they fly with Qantas or other partner airlines, use the services of partner banks and credit cards, or shop at partner merchants. Qantas Points can be redeemed for a variety of rewards, such as flight tickets, flight upgrade, or to shop at Qantas Store.
Created by Martin Grant, a top Australian designer, Qantas’ flight attendant uniform features a stylish and modern design. This new uniform is introduced in April 2013, with Miranda Kerr as its ambassador. The female flight attendants wear a bodycon dress with diagonal lines on the chest and shoulder, featuring the colors navy blue, red, and fuchsia pink. The dominating dark color, navy blue, represents punctuality and excellence, yet combined with red and fuchsia to symbolize efficiency and hospitality. s female flight attendants, the uniform is complemented by a fuchsia scarf on the neck. While for the male flight attendant, the uniform features a navy blue suit with a fuchsia accent on the tie.
Please find the check-in time for all Qantas flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before departure
30 minutes before departure
2 hours before departure
1 hour before departure
Online check-in is also available for Qantas flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Qantas Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Qantas Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Qantas directly to reschedule.
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