Reaching far to the remote corners of Indonesia, NAM Air is committed to serving smaller towns as well as major cities. As a subsidiary of Sriwijaya Air, the third largest airlines in Indonesia, NAM Air has carried millions of passengers on thousands of trips since its first inauguration. With more than 30 domestic destinations and one international destination, NAM Air offers business class and economy class on each flight.
NAM Air’s Economy Class offers the opportunity for passengers to travel on a comfortable flight affordably. Every purchase of the ticket includes free baggage allowance, meals and beverages, and a high-standard service by the NAM Air crew. Adjustable seats are designed with a pitch of 29–30 inches, located in the aft and middle part of the aircraft.
For domestic flights, NAM Air provides complimentary refreshments consisting of light snacks and mineral water, whereas during international flights, Economy Class passengers will be served with a well-balanced cuisine complete with desserts and an assortment of beverages. Baked potato with chicken/meat in gravy is served in navy blue tableware, accompanied by pudding and fruit juice.
Flying in NAM Air’s Business Class means receiving maximum comfort both on the ground and on the flight. Passengers are prioritized during check-in and receive access to the executive lounges, where they can enjoy a well-stocked buffet consisting of various meals and beverages in a relaxing ambiance. During the flight, larger space and more comfortable seats are provided, allowing passengers to rest well and feel refreshed upon arrival.
Business Class passengers will be served with onboard catering whose menus vary according to the distance of their flight. Free hot meals, complete with fruit and beverages, are available for passengers on longer flight duration, whereas those flying on shorter flights are served with a variety of lighter meals.
NAM Air’s flight attendant uniform provides maximum freedom of mobility, thanks to the pair of classically designed trousers. Paired with a navy blazer over a soothing blue short-sleeved shirt, the uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. A navy beret hat with a gold emblem and a blue patterned scarf complement their overall appearance.
Please find the check-in time for all NAM Air flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour 45 minutes before departure
45 minutes before departure
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit NAM Air Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to NAM Air Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact NAM Air directly to reschedule.
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