Villa in Central Balikpapan

I stayed in a space room. It was not as I expected. I expected there will be a rug in the room. But there wasn't. I expected the sofa will be bigger. But it wasn't. So yeah, other than that. Everything was perfect. Looking forward to stay at neo+ in the future again.

My previous stay in this hotel was excellent and no complaint. However my recent stay was terribly bad because of the following issues. 1. Water shower pressure was not okay. The pressure is too weak (see attached photo). The technician did some cleaning in site the valves but small improvement only. 2. Towels which were available in my room was in poor condition (see attached photo). I brought the towels to the front desk hotel and make a big complaint. Finally, they replaced with the new towel. 3. My hotel room temperature was not able to be adjusted. They did some repairs to ducting system but small improvement.

Very nice, recommended for travelers.

Actually the room is clean, but I really had an unpleasant experience with the owner. First, when I want get my ID card they complicate the process and the second things, there’s no one, really no one standby in the lobby. For me it was bad experience and wasting my time.

the toilet leaked and smelled bad