1404451 reviews from hotels in Malaysia with aggregated rating of 8.4/10.
Review from various users that have stayed in Malaysia will help you to choose the perfext hotel easily!
Stephanie S. D. F.
Resorts World Genting - First World Hotel
5 Jan 2021
This is the unsatisfying services that can endanger your life while staying at the hotel: ***at 3.00am/02 jan 2021, the ceiling fan switch sparked and burnt smell came out. Reported to receptionist nadya 3 times and she just casually put a cold shoulder on it. She said the housekeeping team will come but waited for 30 minutes. I have to off all the switches and take out the main key because me ad my family feared of imminent danger of burning alive! My family booked two adjoining rooms so the great fear traumatized us! After waiting for 30 agonizing minutes, the housekeeper came and just check and smell the burning smell of wire and he told me he needs to report to technical department! And there you you my family have to wait for another 20 minutes before the technical staff came and change the connecting wire which was burnt earlier. The thing is that he just said that it is a normal thing in the hotel! Wow! My family was traumatized for almost one hour and fear the safety of other people staying in the hotel! What if I didn't notice it? What if the entire people staying in the hotel was put into danger? There was no respect to life here! I will never ever book in this hotel anymore!