Find relevant information about travel credit and how to redeem them
A travel credit, or credit shell, is an alternative to cash refunds, where the airline holds your booking amount in the form of credit. You can redeem your credit at a later date to book a new flight from the airline, or to book other services provided by the airline.
In a way, how travel credit works are similar to travel vouchers. You can redeem your travel credit directly to the airline and use it to pay for your new flight booking, just by providing your travel credit’s voucher code. The code will be informed to you via email or via your refund details in Traveloka App, once the airline has completed processing your refund request.
To learn more about redeeming your airline’s travel credit, please read the section below.
In most cases, travel credits must be redeemed directly to the airline, and each airline applies different procedures for it. Find your airline’s name below to learn more about its travel credit’s redemption guide, as well as its terms and conditions.
Should you are unable to find the information you’re looking for below, please contact the airline directly.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below for extending your travel credit :
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below :
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
Travel Voucher Philippine Airlines Extension Validity
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below:
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
How to use your refund reservation (Travel Credit):
Step 1: Log in to your account on Traveloka. Book a new ticket of VietJet Air on Traveloka app or web browser but DO NOT pay (input full information on the new booking code, choose the payment method as bank transfer, butdo not pay).
Step 2: Within the payment limit time of new booking code, please contact Traveloka (via message or email channel - encourage to contact immediately after having the new booking code),provide the new booking code and the old booking code which has been refunded as travel credit before.
Step 3: After receiving the information you provide, Traveloka will respond to you about the process of issuing a new ticket.
Terms and Conditions to note when requesting to use refund reservation (Travel Credit):
How to use your refund reservation (Travel Credit):
Step 1: Please refer to the flight schedule on Traveloka homepage or Traveloka app to learn more about Vietnam Airlines’ operating schedule.
Step 2: After finding a suitable flight, please contact Traveloka (via message or email) and provide the following information for assistance:
Terms and Conditions for requesting to use refund reservation (Travel Credit):
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.
The voucher must be redeemed directly to the airline. Please follow the steps below.