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New Surya Hotel
Hotels
Preferred Partner Plus
8.4
/10
Very Good
1,213 reviews
What Guests Say About Their Stay
Staff Friendliness (57)
Bedroom (57)
Room Space (55)
Hotel Area (50)
Alexander W. J. C.
9.7
/ 10
Perhaps the best place to stay in Jajag. Rooms were spacious and clean with AC and en-suite bathroom. The hotel has a large pool and a very good restaurant serving very good quality Indonesian and Chinese food. The lumpia is recommended. A buffet breakfast was served by the pool.
Muhammad B. A.
10.0
/ 10
Very nice accomodation, near to the bus station and food centre.
Annisa R. A.
8.4
/ 10
It unpredictably vaster than I imagine. The room was clean and comfortable. There were free welcome drink and swimming. It has a cafe too.
In the Area
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Jl. Yos Sudarso No. 02 Jajag Banyuwangi, Gambiran, Banyuwangi, Jawa Timur, Indonesia, 68421
Di sekitar fasilitas umum
Stasiun Wonokromo
2.19 km
Kebun Binatang Surabaya
2.41 km
Universitas Airlangga
2.94 km
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in New Surya Hotel
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What's around New Surya Hotel
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Jl. Yos Sudarso No. 02 Jajag Banyuwangi, Gambiran, Banyuwangi, Jawa Timur, Indonesia, 68421
Di sekitar fasilitas umum
Dekat pusat perbelanjaan
Dekat Bratang Flower Market
Di Sekitar Properti
Pasar Bunga Bratang
Toko & Hadiah
210 m
LP3I College Surabaya
Pendidikan
695 m
Premier Hospital Surabaya
Layanan Publik
935 m
Stasiun Wonokromo
Pusat Transportasi
2.19 km
Populer di Area Ini
Pusat Transportasi
Stasiun Wonokromo
2.19 km
Pusat Hiburan
Kebun Binatang Surabaya
2.41 km
Others
Universitas Airlangga
2.94 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About New Surya Hotel
Location
Staying at New Surya Hotel is a good choice when you are visiting Gambiran.
About New Surya Hotel
New Surya Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, New Surya Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, New Surya Hotel provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, New Surya Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at New Surya Hotel , a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at New Surya Hotel .
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from New Surya Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
New Surya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at New Surya Hotel .
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All facilities in New Surya Hotel
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Fullboard without drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Halfboard without drinks
- Free breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- No alcohol
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
Hotel Services
- Welcoming drinks
- Concierge
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Things to Do
- Barbecue
- Garden
- Karaoke
- Massage
- Outdoor pool
- Spa
- Sun loungers
- Waterslide
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Laundry
- Shops
- Supermarket
Sports and Recreations
- Basketball
- Indoor tennis court
- Outdoor tennis court
- Table tennis
- Tennis
Transportation
- Airport transfer
- Area shuttle with surcharge
- Limited parking
- Secure parking
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
- Train station pickup
- Airport transfer
Business Facilities
- Meeting facilities
- PRINTER
- Projector
Accessibilty
- Accessible parking
- Disabled access friendly
Connectivity
- Internet point
- Free WiFi
Family-friendly Facilities
- Children pool
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in New Surya Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Distance to Downtown | 2.19 km |
Popular in the Area | Stasiun Wonokromo, Kebun Binatang Surabaya, Universitas Airlangga |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at New Surya Hotel | 122 |
Number of floors in New Surya Hotel | 2 |
Another facilities in New Surya Hotel | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Nearby point of interest | Pasar Bunga Bratang, LP3I College Surabaya, Premier Hospital Surabaya |
Frequently asked question in New Surya Hotel
What are available facilities at New Surya Hotel ?
There are top facilites at New Surya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New Surya Hotel ?
The standard check-in time at New Surya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does New Surya Hotel provide breakfast?
Yes, New Surya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in New Surya Hotel
Traveloka (1,213)
8.4
Very Good
From 1,213 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.4
Location
8.5
Service and Facilites
8.5
People often mention about New Surya Hotel
All
Staff Friendliness (48)
Bedroom (45)
Room Space (42)
Hotel Area (38)
Accessibility (37)
Bathroom (37)
Surroundings (35)
Ambiance (35)
Taste (35)
Family Friendly (31)
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Traveler Reviews New Surya Hotel
Number of reviews per page
20
40
Customer reviews
TG
Twinkling G.
9.4
/10
Reviewed 9 hour(s) ago
The Garden suite was exactly what we needed. Very spacious and clean room and quaint little garden. I will make sure to always choose this type of room whenever I visit Banyuwangi and stay at New Surya!
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P***i
Leisure
9.1
/10
Reviewed 6 day(s) ago
friendly staff, clean rooms, hotel close to city and beach access, good service, swimming pool is also very clean.
next time can stay here again 😁
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m***i
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel is very clean and comfortable.
There are many choices of food at breakfast.
The staff are very friendly and fast response.
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Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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K***a
Transit
9.7
/10
Reviewed 3 week(s) ago
Very friendly staff and close to the city
See original
1 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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CB
Cicuk B.
Business
10.0
/10
Reviewed 3 week(s) ago
Friendly service, clean and quiet atmosphere. Awesome 👍🏼
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Accommodation's Reply
01 Jun 2025
Dear Mr. Cicuk, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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Dithio
Staycation
10.0
/10
Reviewed 3 week(s) ago
The service with the hotel staff and employees is very friendly and very good. Comfortable environment, food is very varied and delicious. Next time I go to Banyuwangi again, I will return to this new Surya hotel.
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Accommodation's Reply
19 May 2025
Dear Mr. Dithio, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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CB
Cicuk B.
Business
10.0
/10
Reviewed 3 week(s) ago
Comfortable place, great service
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Accommodation's Reply
19 May 2025
Dear Mr. Cicuk, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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AW
Afandi W.
10.0
/10
Reviewed 7 week(s) ago
Very comfortable hotel + clean + delicious food +
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Accommodation's Reply
30 Apr 2025
Dear Mr. Afandi, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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W***i
6.2
/10
Reviewed 7 week(s) ago
1. The sink leaked, even though it was cleaned the residue was a bit smelly, asked to exchange for an equivalent room but was not given. 2. The room was a bit damp, the ceiling/walls looked moldy. 3. The checkout process was 15 minutes, slow even though there was nothing in the room.
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2 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, you are also willing to take the time to provide a review. Regarding the obstacles that you experienced during your stay, it has been immediately conveyed and resolved at that time, regarding the check out time at that time you checked out at 07.27 and we conveyed that the room could be left at 07.35. We strive to continue to provide a memorable stay experience. We look forward to your return to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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E***e
9.4
/10
Reviewed 8 week(s) ago
I stayed with a baby on MPASI, the hotel was very helpful because I could leave my baby's MPASI food at the restaurant while I was staying there. The hotel facilities are also good.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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H***y
8.5
/10
Reviewed 8 week(s) ago
Simple place for just a short crash. Clean and convenient.
1 people find it helpful
Accommodation's Reply
02 May 2025
Dear Mr./Mrs.,
Warm Greetings from New Surya Hotel Banyuwangi. Thank you for Choosing New Surya Hotel Banyuwangi for stay. Glad to know you enjoyed the facilities and services that we provide. We hope to continue providing memorable experiences for all my customer. We look forward to welcoming you back to New Surya Hotel Banyuwangi.
Best Regards,
New Surya Hotel Management
L***i
8.5
/10
Reviewed 8 week(s) ago
So far the rooms are standard but cheap enough for a temporary stay.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
See original
T***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
Not bad, reasonable price, clean, comfortable.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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L***a
10.0
/10
Reviewed 8 week(s) ago
Anyway, the hotel is cool with a fairly cheap price. There is Netflix. Will definitely come back here again.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
See original
A***d
8.5
/10
Reviewed 9 week(s) ago
service problem in the lobby.
if the room is ready please contact, don't make people wait in the cafe and just give them a welcome drink, people need to rest quickly, don't let people be disappointed with the lobby service.
sorry if I give advice like this because of yesterday's experience 🙏.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, you are also willing to take the time to give us a review. Regarding check-in hours during the high season period, we inform guests who have made reservations that it is possible that check-in hours will not be on time as usual, but if the room is ready we will definitely provide it, and for online reservations via OTA, there is no telephone number listed for us. For comments from you, it will certainly be our improvement in the future, and we suggest that you make a reservation directly with us or inform us about your reservation so that we can follow up if there is anything we need to convey to you. We look forward to your return to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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Guest
Leisure
10.0
/10
Reviewed 9 week(s) ago
I have stayed at New Surya Hotel many times. Location, price, friendliness, cleanliness, parking, all are ok.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
See original
m***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
Always a favorite hotel, stayed at this hotel many times. But if I may suggest, the towels and mats for the suitegarder type should be white.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
See original
IW
IINTYAS W.
Leisure
10.0
/10
Reviewed 9 week(s) ago
This is the second time I brought a group to stay here with the consideration that the hotel is okay, the breakfast tastes okay, it just needs a little more variety in the main menu, but overall it's okay.
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2 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mrs. Iintyas, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
See original
VW
Vica_ W.
Leisure
10.0
/10
Reviewed 9 week(s) ago
first time to Banyuwangi and staying at this hotel is really comfortable, the atmosphere outside is cool, clean, safe, comfortable and the service is very friendly for those who want to vacation to the province, this is the most recommended hotel because it is also close..
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Accommodation's Reply
30 Apr 2025
Dear Mrs. Vica, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
See original
Y***i
Leisure
9.6
/10
Reviewed 9 week(s) ago
I arrived at 13.45 and couldn't check in straight away, had to wait until 14.00.
The room was clean, the staff was friendly, the hotel atmosphere was suitable for families.
There are tennis and basketball facilities, but you have to book in advance at the reception. So those who want to use the sports facilities don't forget to book in advance when checking in. Basketball and tennis equipment are also provided at the reception.
For food, please improve the variety and especially the taste, sorry yesterday the taste of capjay was a bit bland.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and you are also willing to take the time to provide a review. Glad to know that you enjoy the services and facilities we provide. Regarding check-in hours according to the regulations stated on the booking voucher, which starts at 14.00, but if the room is occupied before 14.00 we will definitely provide it. Regarding the taste of food, of course every guest has different tastes and we adjust to existing standards. We strive to continue to provide a memorable stay experience. We look forward to your return to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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Number of reviews per page
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