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Melia Makassar
Hotels
Preferred Partner Plus
8.8
/10
Very Good
3,641 reviews
What Guests Say About Their Stay
Room Space (57)
Staff Friendliness (53)
Bedroom (53)
Distance To City Center (50)
D***a
10.0
/ 10
One of my favorite hotels in Makassar for staycations. Very clean, the food tastes good, friendly staff, and the rooms are clean and cozy.
Mrs Suriani Labiran
8.5
/ 10
Superb location and the hotel staff are friendly and attentive. Room was always clean and neat. The best part is that Makassar doesn’t have many hotels that provided good breakfast we chose Melia for its exceptional breakfast. The pool not so good overall great hotel.
Putri A. P. S.
9.4
/ 10
Bismillah, if I may suggest, other than 19th floor other room was comfortable and had nice view for me, I was on 15, 19&11, I hardly had good sleep due to noise coming from 20th floor(squeaky sound of chairs etc). Hence book other than 19th and you ll be fine InsyaaAllah. I had great time staying here. the staff were pretty accomodating to my requests (i specifically requested to have female staff for room cleaning and laundry whenever they were available, and Alhamdulillaah they managed to fulfill it), Thankyou, Jazakumullah Khair 🙏🏽. the gym and the pool were amazing. the food was delicious. I originally planned to stay for 5 nights and moved to other hotel but ended up extending my stay for another 7nights, it started to feel like home I guess😂. I love the fragrance whenever I entered the lobby, it got me into thinking "oh am in Melia". I know it's hard sometimes, but smiling really can make people's day. Senyuman dapat membuka segala kebaikan. Terimakasih untuk senyuman dan kesabaran kalian.🤗. Keep up the good work!. Semangat. I hope this review helps. Recommended.
febrianti
9.7
/ 10
This hotel is a perfect hotel for family vacation. My little kids love the bedroom and the swimming pool. And for my teenagers love the roof top restaurant. And all of that we would like say thank you for all the Melia staff for your hospitality.
Alberta
8.8
/ 10
good and clean place. close to the city and beach.
In the Area
See Map
Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
Econsave Bandar Puteri Jaya
1.24 km
Metro Specialist Hospital
2.18 km
Econsave Bandar Puteri Jaya
1.24 km
3Q MRC Junior Bukit Banyan (Signature)
4.40 km
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Melia Makassar
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What's around Melia Makassar
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
Nearby Places
Econsave Bandar Puteri Jaya
Shop & Gifts
1.24 km
3Q MRC Junior Bukit Banyan (Signature)
Education
4.40 km
Sungai Petani Railway Station
Transportation Hub
4.72 km
Popular in the Area
Entertainment/Attraction
Econsave Bandar Puteri Jaya
1.24 km
Others
Metro Specialist Hospital
2.18 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Melia Makassar
Location
Melia Makassar is a hotel in a good neighborhood, which is located at Mariso.
About Melia Makassar
From business event to corporate gathering, Melia Makassar provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Melia Makassar exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Melia Makassar is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Melia Makassar.
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All facilities in Melia Makassar
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Fitness center
- Massage
- Spa
Accessibilty
- Accessible parking
- In-room accessibility
- Wheelchair accessible
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
Nearby Facilities
- ATM/Banking
- Hair salon
- Laundry
Food and Drinks
- Breakfast
- Buffet breakfast
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Transportation
- Airport transfer
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Melia Makassar
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Distance to Downtown | 1.24 km |
Popular in the Area | Econsave Bandar Puteri Jaya, Metro Specialist Hospital |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Melia Makassar | 135 |
Number of floors in Melia Makassar | 20 |
Another facilities in Melia Makassar | 24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area |
Nearby point of interest | Econsave Bandar Puteri Jaya, 3Q MRC Junior Bukit Banyan (Signature), Sungai Petani Railway Station |
Frequently asked question in Melia Makassar
What are available facilities at Melia Makassar?
There are top facilites at Melia Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Makassar?
The standard check-in time at Melia Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Makassar provide breakfast?
Yes, Melia Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Melia Makassar
Traveloka (3,641)
8.8
Very Good
From 3,641 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.6
Location
8.9
Service and Facilites
8.9
People often mention about Melia Makassar
All
Room Space (54)
Staff Friendliness (52)
Bedroom (52)
Ambiance (49)
Distance to City Center (48)
Taste (46)
Bathroom (45)
Variety (44)
Hotel Area (43)
Accessibility (40)
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Traveler Reviews Melia Makassar
Number of reviews per page
20
40
Customer reviews
N***n
Staycation
9.4
/10
Reviewed 4 day(s) ago
Favorite hotel in Makassar. The most favorite. The room atmosphere is very comfortable. The bed is also comfortable. The facilities are okay and classy. Thanks Melia
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M***y
Business
8.2
/10
Reviewed 1 week(s) ago
The room is comfortable, it's just a shame the mattress is a bit saggy, maybe it needs to be replaced.
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Accommodation's Reply
04 Jun 2025
Dear Mrs. Meyty Herawaty Suhardi, Warm greetings from Melia Makassar! Thank you for sharing your stay experience with us. We are glad to know that you felt comfortable with the room provided. However, we apologize for the inconvenience you experienced regarding the condition of the mattress. Your feedback is very valuable and we have forwarded it to the relevant team to be followed up immediately as part of our future facility improvements. We look forward to welcoming you back with a more perfect experience on your next visit. Warm regards, Aldi. Guest Experience
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H***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
friendly staff, hotel area is close to mall, food, coffee shop, assisted for early check-in, free luggage keeping, staff is very helpful, food, cake are all delicious
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Warm greetings from Melia Makassar! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our friendly staff, the hotel’s convenient location, and conveniences like early check-in and luggage storage. We are also glad that you enjoyed our food and cakes — comments like these encourage our team to continue providing the best service possible. We look forward to welcoming you back to Melia Makassar! Warm regards, Aldi. Guest Experience
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DA
Derry A.
Leisure
10.0
/10
Reviewed 2 week(s) ago
This hotel is my regular choice when I go to Makassar because it is very comfortable.
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Accommodation's Reply
01 Jun 2025
Dear Mr. Derry A. Warm greetings from Melia Makassar! Thank you for making Melia Makassar your regular choice every time you visit. We are very happy to hear that you felt comfortable during your stay with us. Comments like this are a great motivation for our team to continue to provide the best. See you again on your next visit. Warm regards, Aldi. Guest Experience
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a***s
Business
9.4
/10
Reviewed 3 week(s) ago
Quite satisfying with the service, cleanliness, and access around the area.
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Accommodation's Reply
01 Jun 2025
Dear Sir/Madam. Warm greetings from Melia Makassar! Thank you for your review and appreciation. We are pleased to know that our hotel's service, cleanliness, and location met your expectations and provided a satisfying experience. This positive feedback is a motivation for us to continue to maintain the quality of service. We look forward to your next visit to Melia Makassar. Warm regards, Aldi. Guest Experience
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I***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
the food is varied, the kids like the bread so much that they want more hehe
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Accommodation's Reply
01 Jun 2025
Dear Sir/Madam. Warm greetings from Melia Makassar! We are happy to hear that you enjoyed the variety of food we served, and even happier to hear that your little one liked our bread to the point of adding more — that really makes us happy. Hopefully this pleasant moment will bring you and your family back to Melia Makassar again in the future. Warm regards, Aldi. Guest Experience
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A***a
10.0
/10
Reviewed 4 week(s) ago
comfortable, complete facilities..🥰🤗
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Accommodation's Reply
22 May 2025
Dear valued guest, Warm greetings from Melia Makassar. Thank you for your brief but meaningful review. We are pleased to know that you feel comfortable and satisfied with the facilities we provide. We look forward to your next visit for an equally memorable stay experience. Best regards, Aldi. Guest Experience
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Rainer T.
10.0
/10
Reviewed 5 week(s) ago
their hospitality welcoming me like a family...
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Accommodation's Reply
10 May 2025
Dear Mr. Rainer T.
Thank you so much for your kind words. We are truly delighted to know that our hospitality made you feel like family — this is exactly the experience we strive to create for every guest.
Your appreciation means a lot to us and will surely inspire our team to continue delivering heartfelt service. We look forward to welcoming you back home at Hotel Melia Makassar on your next visit.
Warm regards,
Dewi Shinta
Guest Experience
Hotel Melia Makassar
R***t
Leisure
10.0
/10
Reviewed 6 week(s) ago
Highly recommended for family vacations
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Accommodation's Reply
03 May 2025
Dear Sir/Madam, Thank you very much for this short but meaningful review! We are very happy to know that you are satisfied and recommend Hotel Melia Makassar for your family vacation. Your review is a motivation for us to continue to provide the best experience for every guest. We look forward to welcoming you and your family on your next visit! Warm regards, Dewi Shinta. Guest Experience
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Ahmad G.
10.0
/10
Reviewed 7 week(s) ago
Comfortable, the view of Makassar city is very good, clean.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Ahmad G. Thank you very much for your positive review! We are very pleased to know that you felt comfortable during your stay with us and enjoyed the beautiful view of Makassar city from your room. Cleanliness and guest comfort are always our top priorities. We look forward to your next visit to Melia Makassar. Warm regards, Dewi Shinta. Guest Experience. Meliá Makassar
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NT
Noviany T.
9.7
/10
Reviewed 8 week(s) ago
Comfortable and clean room, beautiful city view.
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Accommodation's Reply
20 Apr 2025
Dear Mrs. Noviany T. Thank you for your positive review. We are very happy that you enjoyed the comfort and cleanliness of our room, as well as the beautiful city view. We hope to welcome you back again in the future for a more enjoyable experience. Warm Regards. Dewi Shinta. Guest Experience
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hilman s.
6.8
/10
Reviewed 8 week(s) ago
The electricity in the room went out and I moved to another room and it leaked. Even though I ordered a suite.
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Accommodation's Reply
20 Apr 2025
Dear Mr. Hilman Saputra, Warm greetings from Melia Makassar. We apologize for the inconvenience you experienced regarding the power outage and the less than optimal condition of the replacement room, even though you had booked a Suite type. This is certainly beyond the standard of service we expect to provide to guests. Your input is highly appreciated and has become a serious concern for future improvements. We look forward to welcoming you back with a much better experience. Best regards, Dewi Shinta. Guest Experience. Melia Makassar
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HP
Hanggoro P.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Good experience staying at The Level Room. Just a little input, maybe the variety of drinks for cocktail night at the lounge should be improve in the future. The staff at the lounge also very nice. Excellent services.
+2
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Accommodation's Reply
12 Apr 2025
Dear Mr. Hanggoro P
Thank you very much for sharing your kind feedback following your recent stay at The Level Room.
We are truly delighted to know that you had a good experience and enjoyed the excellent service provided by our lounge team. Your compliment means a lot to us, and we will be sure to share your appreciation with them.
We also value your constructive input regarding the variety of drinks during Cocktail Night. Please rest assured that your feedback has been noted and will be shared with our Food & Beverage team for future improvement. We always strive to enhance our guest experience, and your insight plays an important role in that process.
We look forward to welcoming you back for another memorable stay at Meliá Makassar.
Warm regards,
Dewi Shinta
Guest Experience
MEGA S.
Leisure
10.0
/10
Reviewed 10 week(s) ago
Good hotel and good hospitality.
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Thank you very much for your kind words!
We’re truly delighted to know that you enjoyed your stay and appreciated the hospitality at Melia Makassar. It means a lot to our team to know that our service made a positive impression on your experience.
We look forward to welcoming you back again soon for another pleasant stay.
Warm regards,
Shinta
Guest Experience
M***A
Leisure
10.0
/10
Reviewed 10 week(s) ago
Good hotel and good hospitality.
Find this review helpful?
Accommodation's Reply
08 Apr 2025
Thank you very much for your kind words!
We’re truly delighted to know that you enjoyed your stay and appreciated the hospitality at Melia Makassar. It means a lot to our team to know that our service made a positive impression on your experience.
We look forward to welcoming you back again soon for another pleasant stay.
Warm regards,
Shinta
Guest Experience
FE
Frisna E.
Staycation
8.4
/10
Reviewed 11 week(s) ago
Strategic location, poor service in my opinion as a suite room user, there are only 2 lifts and frequent maintenance, but I like the room and also for the restaurant, the menu variations for breakfast/sahur are very limited and the taste isn't worth the price.
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1 people find it helpful
Accommodation's Reply
29 Mar 2025
Thank you for staying at Melia Makassar and sharing your experience with us. We are pleased to know that you enjoyed our suite room and the convenience of the hotel's location. We apologize for any inconvenience you experienced regarding the service, limited number of lifts, and the variety and taste of the breakfast/sahur menu. Your feedback is very valuable to us, and we will forward it to the relevant team for evaluation and improvement of our service quality in the future. We hope to welcome you back with a better experience in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Shinta. Guest Experience. Melia Makassar
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S***I
10.0
/10
Reviewed 12 week(s) ago
I've stayed at Melia twice, the most comfortable hotel in Makassar in my opinion.
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Accommodation's Reply
29 Mar 2025
Thank you for your trust in staying at Melia Makassar again! We are very happy to know that you felt comfortable during your stay with us and considered Melia as the most comfortable hotel in Makassar. We hope to continue to provide a pleasant stay experience for you on every subsequent visit. See you again at Melia Makassar! Warm regards, Shinta. Guest Experience. Melia Makassar
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k
kardi
9.4
/10
Reviewed 14 week(s) ago
I think its one of the best hotel at Makasar and price is relatively affordable
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Accommodation's Reply
07 Mar 2025
Thank you for your kind words and for choosing Meliá Makassar for your stay. We are delighted to hear that you consider our hotel among the best in Makassar and that you found our pricing to be relatively affordable.
Providing a comfortable and memorable experience for our guests is our top priority, and your positive feedback encourages us to continue delivering excellent service. We look forward to welcoming you back in the future for another enjoyable stay.
Best regards,
Dewi Shinta
Guest Experience Team
Meliá Makassar
Freddy
Business
10.0
/10
Reviewed 16 week(s) ago
Great experience and I am full recommended for this hotel
1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Valued Guest,
Thank you for your kind words and recommendation. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you again in the future.
Best regards,
Dewi Shinta
Guest Experience
R***a
10.0
/10
Reviewed 18 week(s) ago
Always a family choice when in Makassar
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3 people find it helpful
Accommodation's Reply
09 Feb 2025
Thank you for trusting Melia Makassar as your family's first choice when in Makassar! We are very happy to know that you always enjoy your stay with us. We will continue to strive to provide the best service so that every visit by you and your family is even more memorable. See you again at Melia Makassar! Warm regards, Dewi Shinta. Guest Experience
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