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Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
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Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
Hotels
Preferred Partner Plus
8.6
/10
Very Good
3,845 reviews
What Guests Say About Their Stay
Bedroom (55)
Distance To City Center (52)
Staff Friendliness (52)
Room Space (47)
Lisa G.
9.7
/ 10
The hotel is clean and spacious. The gym is opened 24 hours but you need to get the reception to open the room. They have self washing machine together with the dryer which is very convenience. Reception and staff is very friendly and helpful. Just a little bit slow with the wi-fi. Overall the hotel has extended a great service and great value of money, will definitely come back next time.
erfan s. l.
9.4
/ 10
the room is spacious enough, I like the temperature of hot water for shower, it’s worth the price.
Francis Hidayat Koesthedja
9.1
/ 10
Nice location and very clean hotel.
Louise Elizabeth
9.7
/ 10
Nice hotel with excellent service.
sarvpal s.
8.8
/ 10
Very good hotel, value for money.
In the Area
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No. 54-58 Jalan Kedungdoro, Sawahan, Surabaya, Jawa Timur, Indonesia, 60251
Central of shopping area
JW Marriot Hotel Surabaya
618 m
Tunjungan Plaza
1.07 km
Pasar Turi Station
1.75 km
Main Facilities
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Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
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What's around Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
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No. 54-58 Jalan Kedungdoro, Sawahan, Surabaya, Jawa Timur, Indonesia, 60251
Central of shopping area
Near recreation spot
Close to Pasar Kembang
Nearby Places
BNI Kedungdoro
Business
378 m
Gereja Kebangunan Kalam Allah Indonesia
Sacred & Religious Site
464 m
Apotek AGUNG FARMA
1.28 km
Pasar Turi Station
Transportation Hub
1.75 km
Popular in the Area
Transportation Hub
Pasar Turi Station
1.75 km
Entertainment/Attraction
Tunjungan Plaza
1.07 km
Others
JW Marriot Hotel Surabaya
618 m
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
Location
Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel is located in area / city Sawahan.
About Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel.
The hotel’s fitness center is a must-try during your stay here.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel is the right place to stay.
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All facilities in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
Fitness Center
Functional Hall
Lobby
CleanAccommodation
Exterior
Public Facilities
- WiFi in public area
- Room service
- Parking
Accessibilty
- Accessibility equipment
- Accessible parking
Things to Do
- Fitness center
Connectivity
- Free WiFi
Hotel Services
- Laundry service
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Tennis
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Distance to Downtown | 618 m |
Popular in the Area | JW Marriot Hotel Surabaya, Tunjungan Plaza, Pasar Turi Station |
Available rooms at Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel | 232 |
Number of floors in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel | 16 |
Another facilities in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel | WiFi in public area, Room service, Accessibility equipment, Accessible parking, Fitness center |
Nearby point of interest | BNI Kedungdoro, Gereja Kebangunan Kalam Allah Indonesia, Apotek AGUNG FARMA |
Frequently asked question in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
What are available facilities at Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel?
There are top facilites at Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel?
The standard check-in time at Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
8.6
Very Good
From 3,845 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
All
Bedroom (43)
Staff Friendliness (40)
Distance to City Center (38)
Room Space (33)
Accessibility (32)
Ambiance (31)
Bathroom (31)
Taste (30)
Check-in/out Time (28)
Hotel Area (25)
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Traveler Reviews Holiday Inn Express SURABAYA CENTERPOINT, an IHG Hotel
Number of reviews per page
20
40
Customer reviews
Guest
10.0
/10
Reviewed 1 week(s) ago
The room is spacious and clean, the service is friendly, there are lots of places to eat around... the food at the hotel is also delicious
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Accommodation's Reply
07 Jun 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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A***s
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, very comfortable to stay
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Accommodation's Reply
03 Jun 2025
Dear Beloved Guest
We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym.
We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us.
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
g***e
Leisure
9.1
/10
Reviewed 3 week(s) ago
Overall a good stay but the bedsheets were quite dusty, and the towels were also damp, but the staff were very nice and helpful. Still a very pleasant stay.
Find this review helpful?
Accommodation's Reply
24 May 2025
Dear Beloved Guest
We value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay.
We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service.
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
P***n
Business
8.5
/10
Reviewed 3 week(s) ago
Quite comfortable, the shower needs to be fixed. The hotel location is near the culinary center.
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Accommodation's Reply
24 May 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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Y***u
Business
8.5
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating.
Find this review helpful?
Accommodation's Reply
15 May 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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M***d
Transit
8.2
/10
Reviewed 4 week(s) ago
hotel staff is friendly and very helpful
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Accommodation's Reply
15 May 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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R***h
Staycation
8.5
/10
Reviewed 7 week(s) ago
Quite comfortable and strategic location in the middle of the city.
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Accommodation's Reply
21 Apr 2025
Dear Valued Guest. Thank you for giving a 5-star rating for the Holiday Inn Express Surabaya CenterPoint hotel which is equipped with free breakfast, free internet access, room service, self-service laundry and also a 24-hour fitness center. We always want to know more about which aspects do not meet expectations so that we have the opportunity to improve the services we offer better. Hopefully our hotel can always be your choice in Surabaya. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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d***h
Staycation
10.0
/10
Reviewed 8 week(s) ago
a comfortable hotel for rest and staycation.
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Accommodation's Reply
19 Apr 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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M***d
9.4
/10
Reviewed 8 week(s) ago
Very good and fits as described and comfortable.
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
See original
M***d
Transit
8.5
/10
Reviewed 9 week(s) ago
The hotel was located in an area where you easily can find food during night time. Location was quite close to Tunjungan Plaza. Parking area was not so big but there was valet service which will help to park our car. There was carpet on the floor, very clean bed and good pillow. Bathroom was clean as well.
Find this review helpful?
Accommodation's Reply
09 Apr 2025
Dear Beloved Guest
We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym.
We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us.
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
Antonius Y. S.
Leisure
8.4
/10
Reviewed 9 week(s) ago
Holiday Inn located in a strategic area, many food streets at night surrounding its hotel, but parking area is limited and smells not good.
1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Beloved Guest
Thank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.
The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in Surabaya
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
sm
saud m.
8.5
/10
Reviewed 9 week(s) ago
Access to the hotel is a bit confusing because it is behind the mall.
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Accommodation's Reply
08 Apr 2025
Dear Mr Saud
Thank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.
The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in Surabaya
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
C***a
Leisure
8.5
/10
Reviewed 10 week(s) ago
The staff was very nice and the service was amazing! Pleasant stay, thank you!
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Beloved Guest
We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym.
We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us.
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
L***a
8.5
/10
Reviewed 10 week(s) ago
Have stayed here 3 times, overall it's good, close to everywhere.
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
See original
HH
Henandar H.
8.3
/10
Reviewed 10 week(s) ago
The carpet is dirty, cleanliness needs to be paid more attention.
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Accommodation's Reply
07 Apr 2025
Dear Mr. Henandar. Thank you for bringing this to our attention as it is very important for continuous improvement going forward. We apologize for the inconvenience you experienced while staying at the hotel. We would like to learn more about which aspects did not meet expectations in order to have the opportunity to improve the services we offer and hope that you will choose to stay with us again, thus demonstrating our true level of service. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
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F***a
Leisure
9.4
/10
Reviewed 10 week(s) ago
Good room, I will check in again if possible. Thanks.
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Beloved Guest
We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym.
We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us.
STAY SMART with us !
Regards,
Ade Rizky Fajar
Operations Manager
AS
Agung S.
8.8
/10
Reviewed 10 week(s) ago
Quite comfortable with a reasonable price.
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Accommodation's Reply
07 Apr 2025
Dear Mr. Agung. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
See original
M***d
Staycation
10.0
/10
Reviewed 10 week(s) ago
This is the second time staying for a family event.
See original
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
See original
YS
Yulien S. L.
Leisure
10.0
/10
Reviewed 11 week(s) ago
The hotel service is very friendly, and the staff were also quick to serve and prepare the room for us to occupy during check-in 🙏
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest. We are glad to hear that you enjoyed your stay at Holiday Inn Express Surabaya CenterPoint which offers all the services, comfort and convenience of our guests in a strategic location and at an affordable price that includes smart breakfast, free internet access and 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to providing you with an exceptional experience during your future stay with us. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
See original
SB
Siauw B. N.
Transit
8.2
/10
Reviewed 11 week(s) ago
I entered the room and it smelled of wet carpet and when I wanted to check in early I was charged 25% even though I was checking out the next morning at 8 and when I wanted to have breakfast, the menu wasn't extensive and it didn't taste good.
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2025
Dear Valued Guest. Thank you for bringing this to our attention as it is very important for our continuous improvement going forward. We apologize for the inconvenience you experienced while staying at the hotel. We would like to learn more about which aspects did not meet expectations in order to have the opportunity to improve the service we offer and hope that you will choose to stay with us again, thus demonstrating our true level of service. Stay smart with us! Regards, Ade Rizky Fajar. Operations Manager
See original
Number of reviews per page
20
40
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