Island Shangri La Hong Kong

Shangri-la Hotel in Admiralty is the best! Hotel location is perfect since it has everything you need: fast access to MTR and the premium mall where you can eat all sorts of cuisines. The service at the hotel is incredible. Will definitely stay here again next time.

Good position in CBD ,nice view ,overall OK

Excellent service with beautiful views. Definitely will come back again!

I’d love to stay at this hotel again.

Very convenient located and near train station. It’s walkable to the big shopping center with a lot of high-end stores, Trendy stores and nice restaurants, all within the mall. The hotel staffs are very helpful and friendly. The rooms are bigger than I expected. Even it’s an a bit of style, but it’s very clean. overall great experience.

The location of the hotel is amazing and the service is great too. The room is a bit smaller than expected but the view of the peak is simply gorgeous!

Great hotel

Stunning property

Island Shangri-La is an exceptional gem that redefines luxury. The customer service is unparalleled—attentive, warm, and truly top-notch. The grand rooms are beautifully designed, offering stunning views and ultimate comfort. Its prime location makes exploring the city effortless, while the dining experience is a culinary delight, with an array of exquisite options that cater to every palate. A perfect choice for an unforgettable stay.

This is best hotel we stayed in our 20 days China trip including HongKong, chengdu and Beijing. Hongkong’s island Shangri-La provided high quality stay experience with clean room, nice view and surprisingly rich breakfast and friendly staff. Very happy with 4nights stay in this hotel.

best hotel we stayed at and we have stayed at numerous 5 star hotels. This was a six star hotel

Excellent stay with staff who went above and beyond to accommodate our requests and needs.

Disappointing stay. Rooms have been nicely updated, but the Shangrila “smell” is too strong and quite nauseating. The in-room water dispenser (hot and cold water) is very noisy as it boils water every 10-15 minutes. The light switch panel next to the bed was flashing on and off the entire time and the night light switch was faulty.

Very comfortable and clean

Superb service and hospitality

The worst Shangri-La experience ever. Checked in around noon. Understood that the room is not ready so we went out for lunch. Came back after 3pm only to realize that our room was still not ready. We finally got our room keys at around 5pm... Staff compensated us 500 HKD credit after we started to complain (politely of course). So I’m guessing if you’re being nice and wait without saying anything, you would not get anything. Our harbor view room was prob the worst among their harbor view rooms… not exactly facing harbor at all…but maybe because I have too much expectation for them. I had really good experience at the Shanghai Shanghai-La. Not sure if this is common Hong Kong service style, 5 star hotel reception staffs give attitude during check in and check out. I need to do early check out and there’s no one in the lobby, ZERO, I’ve only seen this situation in Australia where we’re staying in the middle of nowhere. But This is Hong Kong! I have to call the front desk while I’m literally at the front desk! And the lady came out like somebody just punched her in the face... anyway the only nice thing I can say about this hotel is that the room is newly renovated, gorgeous interior design. Love the modern Chinese decoration but service sucks, just hope this is not discrimination that I’ve heard a lot before…

A beautiful property in quiet, green Admiralty

Fantastic hotel and staff

Great hotel and great location. The service is good. The renovated rooms are recommended.

Loved that my room had all the amenities and items needed for travel.