Hatten Hotel Melaka

Hotels
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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About Accommodation

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Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (97)
Friendly Staffs (22)
Affordable Price (5)
Excellent Service (3)
8.5
/ 10
Nurul N. B. K. B.
The room so nice. Breakfast was good. I love everything at the hotel

What's around Hatten Hotel Melaka

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Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000

9.1

Strategic Location
Lobby Hatten Hotel Melaka
Lobby 2 Hatten Hotel Melaka

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Location


Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir.

The hotel has a very good location, also near the Malacca International Airport (MKZ), which is only 7.37 km away.

The hotel is located only 2.04 km away from Melaka River Cruise Boarding Port.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hatten Hotel Melaka

Whether you are planning an event or other special occasions, Hatten Hotel Melaka is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hatten Hotel Melaka.

Hatten Hotel Melaka is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Hatten Hotel Melaka will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hatten Hotel Melaka provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hatten Hotel Melaka, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hatten Hotel Melaka is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hatten Hotel Melaka is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotelโ€™s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hatten Hotel Melaka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hatten Hotel Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hatten Hotel Melaka.

All facilities in Hatten Hotel Melaka

Bar, Cafe and Lounge Hatten Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool Hatten Hotel Melaka
Swimming Pool
Fitness Center Hatten Hotel Melaka
Fitness Center
Functional Hall Hatten Hotel Melaka
Functional Hall
Lobby Hatten Hotel Melaka
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Bicycle rental
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hatten Hotel Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.

Tourism Tax

Tourism tax MYR 12.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Hatten Hotel Melaka

What are available facilities at Hatten Hotel Melaka?
There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hatten Hotel Melaka?
The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hatten Hotel Melaka provide breakfast?
Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hatten Hotel Melaka

Overall Rating & Reviews

From 3,717 verified guests reviews
8.7
Impressive
Fantastic
1,491
Very Good
1,748
Satisfying
166
Average
312
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (97)
friendly staffs (22)
affordable price (5)
excellent service (3)
tasty breakfast (28)
complete facilities (3)
comfortable room (9)
spacious room (36)
tasty food (21)
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SA
Siti A.
Leisure
6
/ 10
06 May 2024
Let me take you through my experience here at Hatten hotel. Upon checking in, rooms smelled of cigarettes. I had requested for 2 non smoking rooms for my family of 5. Requested for a change of rooms but was told that we will be at different floors as they don't have available rooms side by side. Sofas were dirty as shown in the photos. Curtains were dirty as well. Toilet was not cleaned properly. I was told by the receptionist that this is an old hotel, more than 10 years. On the second day, I had requested for housekeeping at 10am but my rooms were left unattended when I came back to hotel at 4pm. Called housekeeping and they told me I will need to wait as they were still cleaning up level 22. My room was located at level 16. This is absurd and ridiculous. I had to speak to the duty manager only then they assigned a housekeeper to clean my room. Dirty rubbish bags were not cleaned also. I left it outside the room before midnight. It was still there the next day at 3pm. It has a prime location which is easily accessible to dahkota pahlawan mall and other tourist areas. However would not come back again because of the negative experience. Would not recommend this hotel. They pride themselves for a 5 star hotel but the standard is not even close. It is horrible.
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Review photo of Hatten Hotel Melaka from Siti A.
Review photo of Hatten Hotel Melaka 2 from Siti A.
Review photo of Hatten Hotel Melaka 3 from Siti A.
Review photo of Hatten Hotel Melaka 4 from Siti A.
Review photo of Hatten Hotel Melaka 5 from Siti A.

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ra
ramlan a.
Holiday
8
/ 10
12 Mar 2024
While the rooms and amenities available were pleasant, there were no check out statements/receipts issued and later found that there was an UNAUTHORISED charge of MYR51.50 charged to my Card! Still waiting for an explanation. ๐Ÿ˜ก.

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Accommodation's Reply
14 Mar 2024
Dear Valued Guest, We apologize for the inconvenience you experienced regarding the lack of a check-out statement and the unauthorized charge on your card. Your satisfaction and trust are important to us, and we take this matter very seriously. To address this issue promptly and provide you with a satisfactory resolution, we kindly request that you contact us directly via phone call. Our dedicated team is ready to assist you and provide the explanation you seek. Thank you for bringing this matter to our attention. We appreciate your patience and understanding, and we look forward to resolving this matter to your satisfaction. Warm regards, VC- Marcom Dept.
LS
Liliana S.
Business
8.8
/ 10
12 Mar 2024
Not as I expected in 5 stars hotel. The room smell humid, the food not much variety, the taste is just so so. The staffs quite friendly and helpful. The location is next to Mahkota hospital.

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Accommodation's Reply
14 Mar 2024
Dear Valued Guest, Thank you for sharing your feedback with us regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your time with us. We are disappointed to learn that your experience did not meet your expectations, especially regarding the room condition and food variety. Please rest assured that we take your comments seriously and will address them with our team to improve our services and facilities. However, we are pleased to hear that you found our staff to be friendly and helpful. Providing exceptional service is a top priority for us, and we are glad to know that our team members made a positive impression on you. Regarding the location next to Mahkota Hospital, we understand that proximity to medical facilities may not be ideal for all guests. We appreciate your feedback on this matter. Once again, we apologize for any shortcomings during your stay. Your feedback is invaluable to us as we strive to enhance the guest experience. If you would like to discuss your concerns further, please feel free to contact us directly. Warm regards, VC- Marcom Dept.
SI
Selly I. S.
Medical
8.7
/ 10
08 Mar 2024
I had a pleasant stay even as first timers. And it 's all thanks to the Concierge team: Raymond and his colleagues who sharing information on good places in Mallaca and also helped us keeping our stuff neat & safe after check out time whilst we were stranded the whole day at next door hospital.

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Accommodation's Reply
11 Mar 2024
Dear Selly Indrawati, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay, especially as first-timers in Malacca. It 's wonderful to know that our Concierge team, particularly Raymond and his colleagues, provided you with excellent service by sharing valuable information about Malacca and assisting you with your belongings after check-out. We strive to ensure that all our guests feel welcome and well taken care of throughout their stay, and we're glad that they were able to enhance your experience with us. We hope to have the pleasure of welcoming you back to Hatten Hotel in the future. If there 's anything else we can assist you with, please don't hesitate to let us know. Best regards, VC- Marcom Dept.
A***y
This is a guest profile.
Leisure
8.5
/ 10
05 Mar 2024
The hotel is located near jonker road & major tourist area, overall experience is very convenient & good.

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Rendra S.
9.7
/ 10
24 Jan 2024
Nice place for staying with special one ๐Ÿ˜Š.

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Accommodation's Reply
26 Jan 2024
Dear Rendra Saputra, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Regards, VC- Marcom Dept.
LM
Laila M.
Staycation
8.5
/ 10
08 Jan 2024
Location is the best, near market.

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Accommodation's Reply
23 Jan 2024
Dear Adi Kusumayadi, We are glad you liked the conveniences of the hotel being centrally located and just opposite shopping malls. Do visit us again soon. Regards, VC- Marcom Dept.
FH
Fatia H.
Holiday
8.5
/ 10
02 Jan 2024
Overall is good. From the receptionist and room services. But wasted lots of time in lift waiting. Not sure what's the problem. People get packed in the lifts. Should provide 1 or 2 staffs in managing the lifts.
Review photo of Hatten Hotel Melaka from Tia H.

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Accommodation's Reply
23 Jan 2024
Dear Tia Haluai, Thank you for your positive feedback regarding our receptionist and room services. We appreciate your valuable input regarding the lift waiting time, and we apologize for any inconvenience you experienced. We will certainly review and address this matter to enhance our guests ' overall experience. Your satisfaction is our priority, and we look forward to serving you better in the future. Best regards, VC- Marcom Dept.
MS
Mary S.
Holiday
9.7
/ 10
22 Dec 2023
Comfortable, big room and excellent spread of breakfast. Great location.

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SS
Sinarwoe S.
Medical
10
/ 10
18 Dec 2023
Review photo of Hatten Hotel Melaka from Sinarwoe S.
Review photo of Hatten Hotel Melaka 2 from Sinarwoe S.

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