Dear Richard F. K, Thank you for sharing your experience with us. We are delighted to hear that overall you were happy and enjoyed your stay at Harper Kuta by Aston. We understand that the busy weekend traffic and occasional jams can be a challenge. Our location next to Legian Road and in the Kuta district does mean we are in the heart of a bustling area, which can sometimes lead to traffic congestion. We appreciate your understanding and patience with this matter. We hope that despite this, the convenience of our location and the quality of our services made your stay enjoyable. We look forward to welcoming you back on your next visit to Bali. Warm regards, Roni Y. General Manager.

Dear Valued Guests, Thank you for your feedback. We are delighted to hear that you enjoyed your stay at Harper Kuta by Aston and appreciated our prime location in the middle of Kuta. Your positive comments motivate us to continue providing the best possible service to our guests. We look forward to welcoming you back on your next visit to Bali. Warm regards, Roni Y. General Manager.

Dear Christianto Kesa Chandra, Thank you for your fantastic review of Harper Kuta! We're delighted to hear your stay with us during Nyepi Day was a great choice. It 's fantastic that our location proved perfect for exploring Kuta, Bali. Being close to vibrant bars, restaurants, and the beach allows guests to experience all the area offers. We strive to provide a convenient base for exploring, and your feedback confirms we've achieved that. We're especially happy to hear that the service provided by our staff was amazing. Our team takes great pride in ensuring guests have a comfortable and enjoyable stay, and their attentiveness reflects that commitment. Thank you again for choosing Harper Kuta for your Nyepi Day experience. We look forward to welcoming you back whenever your travels bring you back to Kuta! Sincerely, Roni Y. General Manager.

Dear Agnes Ade Ririn Dwi Haryani, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found the Family Suite and Deluxe rooms to be spacious and clean. We sincerely apologize for the inconvenience caused by the malfunctioning TV in your room. We understand the importance of a fully functional room, and it is disappointing that we fell short of your expectations in this regard. To ensure such situations do not occur again, we have already informed our maintenance team to prioritize addressing the reported TV issue. We are committed to providing a comfortable and well-maintained environment for all our guests. We appreciate your kind words regarding the breakfast buffet offered at IDR 75,000 per person. We strive to provide a comprehensive and delicious selection to cater to diverse preferences. We would love the opportunity to regain your trust and ensure a truly exceptional experience on your future visit. Thank you once again for your feedback. Sincerely, Roni Y. General Manager.

Dear Wahyu Permata Sari, Greetings from Harper Kuta Bali! Thank you for your feedback. We're glad to hear that you found our room comfortable and our staff polite. However, we apologize that you had a bad experience during your stay at our hotel especially because the noise from the club surround us due to our location in the heart of Legian we couldn't avoid that. We wish that we can welcome you in next visit with a better service and facilities. Best regards, Roni Y. General Manager.

Dear Dhea Aldilla Shilvana, Thank you for your feedback! We're delighted to know that you enjoyed your experience stay with us. If there 's anything specific you enjoyed or any areas where we can improve further, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future! Best regards, Roni Y. General Manager.

Dear Rindhu Ayunda Cintani, Greetings from the team at Harper Kuta Bali! Thank you for taking the time to rate us and share your positive review following your recent stay. Your feedback is highly valued, and we are delighted to hear about your positive experience. We look forward to the pleasure of welcoming you back in the near future. If there 's anything specific you'd like during your next visit, please feel free to let us know. Best regards, Roni Y. General Manager.

Dear Doni, Thank you for choosing Harper Kuta Bali for your recent stay, and for taking the time to share your feedback with us. Your insights are crucial in helping us improve our facilities and services. We sincerely apologize that your experience did not meet your expectations, especially regarding the room key card and the availability of soap and shampoo. We have duly noted your concerns, and the respective manager is addressing these issues to ensure better performance in the future. If your travels bring you back to the area, we would be honored to have the opportunity to welcome you again. We are committed to making your next stay more enjoyable. Thank you once again for your valuable feedback. Best regards, Roni Y. General Manager.

Dear Guido Tjora, Thank you for the assessment given regarding your recent stay at Harper Kuta Bali. Your input regarding the taste of our food at breakfast is very valuable to us. We will continue to strive to improve food quality and maintain facilities to keep them in optimal condition. Thank you for your understanding and support. We hope to welcome you back in the future with an even better experience. Warm regards, Roni Y. General Manager.

Dear Dina Chandra, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely yours, Roni Y. General Manager.